How To Fix UKM_CU010 - Case type &1 cannot be used for credit limit requests

SAP Error Message - Details

• Message type: E = Error

• Message class: UKM_CU - Messages for UKM Customizing

• Message number: 010

• Message text: Case type &1 cannot be used for credit limit requests

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message UKM_CU010 - Case type &1 cannot be used for credit limit requests ?

  The SAP error message UKM_CU010 indicates that a specific case type (denoted by &1) cannot be used for credit limit requests in the SAP system. This error typically arises in the context of SAP Credit Management, where case types are used to manage credit limit requests and evaluations.
  Cause:
  The error can occur due to several reasons:
  
  Incorrect Case Type Configuration: The case type specified in the request may not be configured to handle credit limit requests. This could be due to missing settings in the configuration of the case type.
  Authorization Issues: The user may not have the necessary authorizations to use the specified case type for credit limit requests.
  System Settings: The system may not be set up to allow the use of certain case types for credit limit evaluations, possibly due to business rules or settings in the credit management configuration.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Case Type Configuration:
  
  Go to the configuration settings for credit management in SAP (Transaction code: SPRO).
  Navigate to the section for defining case types and ensure that the case type in question is correctly configured to be used for credit limit requests.
  Verify that the case type is active and has the necessary parameters set.
  
  
  
  Review User Authorizations:
  
  Check the user roles and authorizations to ensure that the user attempting to create or process the credit limit request has the necessary permissions to use the specified case type.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to credit management and case types to ensure that you are following the correct procedures.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and authorizations, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration or any known issues.
  
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SPRO: For configuration settings.
  UKM_CASE: To manage case types.
  UKM_CREDIT: For credit management settings.
  
  
  
  SAP Notes: Search for SAP Notes related to UKM_CU010 for any patches or updates that may address this issue.
  
  
  Documentation: Review the SAP Help Portal for detailed information on credit management and case types.
  
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.