How To Fix UKM_CU002 - Intervals overlap

SAP Error Message - Details

• Message type: E = Error

• Message class: UKM_CU - Messages for UKM Customizing

• Message number: 002

• Message text: Intervals overlap

What causes this issue?

At least two of the score intervals that you have assigned to risk
classes overlap.

System Response

The system cannot derive risk classes for one or more of the score
values.

How to fix this error?

Make sure that the intervals do not overlap or that the interval limits
do not collide.
Example:
Score 10 - 20 is risk class IV
Score 21 - 50 is risk class III (not score 20 - 50)

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UKM_CU002 - Intervals overlap ?

  The SAP error message UKM_CU002: Intervals overlap typically occurs in the context of the SAP Credit Management module, particularly when dealing with credit limits and customer credit data. This error indicates that there are overlapping intervals in the credit limit settings for a customer, which can lead to inconsistencies in credit management processes.
  Cause:
  The error is usually caused by one of the following scenarios:
  
  Overlapping Credit Limits: Two or more credit limits for the same customer are defined for overlapping time periods. For example, if one credit limit is set from January 1 to December 31 and another is set from June 1 to December 31, this will trigger the error.
  Incorrect Data Entry: During the configuration of credit limits, incorrect dates may have been entered, leading to overlaps.
  Multiple Credit Control Areas: If a customer is assigned to multiple credit control areas, there may be conflicting credit limit settings across these areas.
  
  Solution:
  To resolve the UKM_CU002 error, follow these steps:
  
  
  Check Credit Limits:
  
  Navigate to the credit management settings for the affected customer.
  Review the defined credit limits and their validity periods.
  Identify any overlapping intervals.
  
  
  
  Adjust the Intervals:
  
  Modify the credit limits to ensure that there are no overlaps. This may involve changing the start and end dates of one or more credit limits.
  Ensure that each credit limit has a unique time frame.
  
  
  
  Delete or Archive Old Limits:
  
  If certain credit limits are no longer relevant, consider deleting or archiving them to prevent overlaps.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidelines on managing credit limits and intervals.
  
  
  
  Testing:
  
  After making adjustments, test the changes by attempting to process transactions that previously triggered the error to ensure that the issue is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like UKM1 (for credit limit management) or UKM2 (to display credit limits) to access and manage credit limit settings.
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or patches related to this error.
  User Roles: Ensure that you have the necessary authorizations to make changes to credit management settings.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP Credit Management for further assistance.