How To Fix UKM_CU001 - Upper Interval Value is Smaller than Lower Interval Value

SAP Error Message - Details

• Message type: E = Error

• Message class: UKM_CU - Messages for UKM Customizing

• Message number: 001

• Message text: Upper Interval Value is Smaller than Lower Interval Value

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message UKM_CU001 - Upper Interval Value is Smaller than Lower Interval Value ?

  The SAP error message UKM_CU001: Upper Interval Value is Smaller than Lower Interval Value typically occurs in the context of SAP's credit management module, particularly when defining credit limits or intervals for customers. This error indicates that there is a configuration issue where the upper limit of a credit interval is set to a value that is less than the lower limit, which is logically incorrect.
  Cause:
  
  Incorrect Configuration: The most common cause of this error is an incorrect setup in the credit management configuration, where the upper limit of a credit interval is mistakenly set lower than the lower limit.
  Data Entry Error: During the creation or modification of credit limits or intervals, a user may have inadvertently entered values that do not follow the logical order (upper limit < lower limit).
  System Migration Issues: If data has been migrated from another system or if there have been recent changes in the configuration, inconsistencies may arise.
  
  Solution:
  To resolve the error, follow these steps:
  
  
  Check Credit Management Configuration:
  
  Navigate to the credit management settings in SAP.
  Review the defined credit intervals for customers.
  Ensure that for each interval, the upper limit is greater than or equal to the lower limit.
  
  
  
  Correct the Values:
  
  If you find any intervals where the upper limit is less than the lower limit, correct these values to ensure that the upper limit is greater than or equal to the lower limit.
  
  
  
  Validate Changes:
  
  After making the necessary corrections, save the changes and validate that the error no longer appears when you attempt to process the relevant transactions.
  
  
  
  Testing:
  
  Perform a test transaction that previously triggered the error to ensure that the issue has been resolved.
  
  
  
  Consult Documentation:
  
  If you are unsure about the correct values or configuration, refer to SAP documentation or consult with your SAP administrator or a functional consultant.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like OB45 (for defining credit limits) or UKM_CUSTOMIZING (for credit management settings) to access the relevant configuration areas.
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to credit management configurations.
  User Roles: Ensure that you have the necessary permissions to make changes to credit management settings.
  
  By following these steps, you should be able to resolve the UKM_CU001 error and ensure that your credit management settings are correctly configured.