How To Fix UKM_COMM245 - Result ticket &1 received

SAP Error Message - Details

• Message type: E = Error

• Message class: UKM_COMM - Messages for Liability Update and Line Item Update

• Message number: 245

• Message text: Result ticket &1 received

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UKM_COMM245 - Result ticket &1 received ?

  The SAP error message UKM_COMM245, which states "Result ticket &1 received," is typically related to the SAP Credit Management module, specifically within the context of the SAP Risk Management and Credit Management processes. This message indicates that a result ticket has been received, which is part of the communication between the SAP system and external credit agencies or services.
  Cause:
  The error message can occur due to several reasons, including:
  
  
  Integration Issues: There may be a problem with the integration between SAP and the external credit service provider. This could be due to network issues, incorrect configuration, or service downtime.
  
  
  Configuration Errors: The settings in the SAP system for credit management may not be correctly configured, leading to issues in processing the result ticket.
  
  
  Data Issues: There may be issues with the data being sent to or received from the credit service, such as incorrect customer data or missing information.
  
  
  Service Response: The external credit service may have returned a result ticket that the SAP system is not able to process correctly, possibly due to unexpected data formats or values.
  
  
  Solution:
  To resolve the UKM_COMM245 error, you can take the following steps:
  
  
  Check Integration Settings: Verify the configuration settings for the integration with the external credit service. Ensure that all necessary parameters are correctly set up.
  
  
  Review Communication Logs: Check the communication logs between SAP and the external service to identify any errors or issues in the data exchange.
  
  
  Validate Data: Ensure that the data being sent to the credit service is complete and correctly formatted. This includes checking customer master data and any other relevant information.
  
  
  Consult Documentation: Refer to the SAP documentation for Credit Management and the specific external service you are using. There may be specific requirements or troubleshooting steps outlined.
  
  
  Contact Support: If the issue persists, consider reaching out to SAP support or the support team of the external credit service for further assistance. They may have additional insights or solutions based on the specific context of your implementation.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for monitoring credit management processes, such as UKM_COMMT or UKM_CREDIT.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the UKM_COMM245 error effectively.