How To Fix UKM_COMM212 - Select "Only External Credit Monitoring Information Called"

SAP Error Message - Details

• Message type: E = Error

• Message class: UKM_COMM - Messages for Liability Update and Line Item Update

• Message number: 212

• Message text: Select "Only External Credit Monitoring Information Called"

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UKM_COMM212 - Select "Only External Credit Monitoring Information Called" ?

  The SAP error message UKM_COMM212, which states "Select 'Only External Credit Monitoring Information Called'," typically occurs in the context of the SAP Credit Management module. This error is related to the configuration of credit checks and the integration of external credit monitoring services.
  Cause:
  The error usually arises when the system is set up to use external credit monitoring services, but the necessary settings or parameters are not correctly configured. This can happen if:
  
  The external credit monitoring service is not properly integrated or activated in the SAP system.
  The relevant settings in the credit management configuration are not aligned with the requirements for using external credit information.
  The user is trying to execute a transaction that requires external credit information, but the system is not set to retrieve it.
  
  Solution:
  To resolve the UKM_COMM212 error, you can follow these steps:
  
  
  Check Configuration Settings:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the Credit Management settings.
  Ensure that the external credit monitoring service is correctly configured and activated. This includes checking the settings for the credit control area and the relevant credit management settings.
  
  
  
  Review User Settings:
  
  Ensure that the user has the necessary authorizations to access external credit monitoring information.
  Check if the user profile is set up to allow for external credit checks.
  
  
  
  Adjust Transaction Parameters:
  
  If you are executing a specific transaction, ensure that the parameters are set to allow for external credit monitoring. This may involve selecting the appropriate options in the transaction screen.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation related to Credit Management and external credit monitoring for any specific requirements or additional configuration steps that may be necessary.
  
  
  
  Contact Support:
  
  If the issue persists after checking the configuration and user settings, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Training and Documentation: Review any training materials or documentation related to SAP Credit Management to ensure that you are following best practices for configuration and usage.
  
  By following these steps, you should be able to identify and resolve the cause of the UKM_COMM212 error in your SAP system.