How To Fix UKM_COMM028 - No values specified: industry fields not updated

SAP Error Message - Details

• Message type: E = Error

• Message class: UKM_COMM - Messages for Liability Update and Line Item Update

• Message number: 028

• Message text: No values specified: industry fields not updated

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message UKM_COMM028 - No values specified: industry fields not updated ?

  The SAP error message UKM_COMM028 ("No values specified: industry fields not updated") typically occurs in the context of the SAP Credit Management module, particularly when dealing with customer master data or credit risk management. This error indicates that the system expected certain values to be provided for industry fields, but none were specified.
  Cause:
  
  Missing Data: The most common cause of this error is that the required industry fields in the customer master data are not filled out. This can happen if the data entry was incomplete or if the fields were overlooked during the creation or update of customer records.
  Configuration Issues: There may be configuration settings in the SAP system that require certain fields to be populated, and if they are not, the system will throw this error.
  Data Transfer Issues: If data is being transferred from another system or through a batch process, and the industry fields are not included in the data set, this error can occur.
  
  Solution:
  
  
  Check Customer Master Data: 
  
  Go to the customer master data (transaction code XD02 for change or XD03 for display).
  Verify that the industry fields (such as industry sector, business type, etc.) are filled out correctly.
  If they are empty, fill in the required fields and save the changes.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings in the SAP system related to credit management and customer data. Ensure that the settings align with your business requirements and that mandatory fields are correctly defined.
  You can access the configuration through transaction code SPRO and navigate to the relevant sections for Credit Management.
  
  
  
  Data Import/Transfer:
  
  If the error occurs during a data import or transfer, ensure that the data file includes all necessary fields, including the industry fields.
  Validate the data mapping to ensure that the industry fields are correctly mapped to the corresponding fields in SAP.
  
  
  
  Consult Documentation: 
  
  Review SAP documentation or notes related to the UKM_COMM028 error for any specific guidance or updates that may apply to your version of SAP.
  
  
  
  Contact Support: 
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  XD02 (Change Customer)
  XD03 (Display Customer)
  SPRO (SAP Reference IMG for configuration)
  
  
  
  SAP Notes: 
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  
  
  
  Documentation: 
  
  Review the SAP Help Portal for Credit Management to understand the requirements for industry fields and how they are used in the system.
  
  
  
  By following these steps, you should be able to resolve the UKM_COMM028 error and ensure that the necessary industry fields are populated correctly in your SAP system.