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How To Fix UKM078 - Key &1 not found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: UKM - UKM Message Class

  • Message number: 078

  • Message text: Key &1 not found

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message UKM078 - Key &1 not found ?

    The SAP error message UKM078: Key &1 not found typically occurs in the context of the SAP Credit Management module, particularly when the system is unable to find a specific key or entry in the database that it expects to be there. This can happen for various reasons, such as missing data, incorrect configuration, or issues with the underlying database.

    Causes:

    1. Missing Data: The key (e.g., customer, vendor, or credit management data) that the system is trying to access does not exist in the database.
    2. Incorrect Configuration: The configuration settings for credit management may not be set up correctly, leading to the system looking for keys that are not defined.
    3. Data Synchronization Issues: If there are issues with data synchronization between different systems (e.g., between SAP and a third-party system), it may lead to missing keys.
    4. Authorization Issues: The user may not have the necessary authorizations to access the data associated with the key.
    5. Database Issues: There could be underlying database issues, such as corruption or misconfiguration.

    Solutions:

    1. Check Data Existence: Verify that the key (e.g., customer or vendor number) exists in the relevant tables. You can do this by using transaction codes like SE16 or SE11 to check the relevant database tables.
    2. Review Configuration: Ensure that the configuration for credit management is correctly set up. This includes checking the settings in transaction codes like OVA8 (for credit control area) and other related configurations.
    3. Data Synchronization: If applicable, check for any data synchronization issues between systems. Ensure that all relevant data is correctly transferred and available in the SAP system.
    4. User Authorizations: Check the user authorizations to ensure that the user has the necessary permissions to access the data associated with the key.
    5. Database Integrity: If you suspect database issues, work with your database administrator to check for any integrity issues or perform necessary repairs.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as:
      • SE16: Data Browser to view table contents.
      • SE11: Data Dictionary to check table definitions.
      • OVA8: Configuration for credit control areas.
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Documentation: Review SAP documentation related to Credit Management for best practices and configuration guidelines.

    If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.

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