How To Fix UKM077 - Key not found

SAP Error Message - Details

• Message type: E = Error

• Message class: UKM - UKM Message Class

• Message number: 077

• Message text: Key not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UKM077 - Key not found ?

  The SAP error message UKM077: Key not found typically occurs in the context of the SAP Credit Management module, particularly when the system is unable to find a specific key or record that it expects to be present in the database. This can happen for various reasons, such as missing data, incorrect configuration, or issues with the underlying database.
  Causes:
  
  Missing Master Data: The key that the system is trying to access may not exist in the relevant master data tables (e.g., customer master data).
  Incorrect Configuration: There may be configuration issues in the Credit Management settings that lead to the system looking for a key that is not defined.
  Data Inconsistency: There could be inconsistencies in the data due to incomplete data migration or updates.
  Authorization Issues: The user may not have the necessary authorizations to access the data associated with the key.
  Database Issues: There may be issues with the database itself, such as corruption or connectivity problems.
  
  Solutions:
  
  Check Master Data: Verify that the relevant master data (e.g., customer records) exists in the system. You can do this by checking the customer master data transaction (e.g., XD03 for display).
  Review Configuration: Ensure that the Credit Management configuration is set up correctly. This includes checking the settings in transaction OB45 for credit control areas and other related configurations.
  Data Consistency Check: Run consistency checks to identify any inconsistencies in the data. You can use transaction UKM_CHECK to perform checks related to credit management.
  Authorization Check: Ensure that the user has the necessary authorizations to access the data. You can check this in transaction SU53 after the error occurs to see if there are any authorization issues.
  Database Integrity: If you suspect database issues, consult your database administrator to check for any integrity issues or connectivity problems.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as UKM_CHECK, XD03, and configuration transactions related to Credit Management.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for Credit Management to understand the expected data structures and configurations.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.