How To Fix UJXO_META_EXCEPTION014 - cannot get hierarchy data in dimension "&1", model "&2", environment "&3"

SAP Error Message - Details

• Message type: E = Error

• Message class: UJXO_META_EXCEPTION - Exception message for metadata API

• Message number: 014

• Message text: cannot get hierarchy data in dimension "&1", model "&2", environment "&3"

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message UJXO_META_EXCEPTION014 - cannot get hierarchy data in dimension "&1", model "&2", environment "&3" ?

  The SAP error message UJXO_META_EXCEPTION014 indicates that there is an issue retrieving hierarchy data for a specific dimension in a model within a given environment. This error typically arises in SAP Analytics Cloud (SAC) or SAP BW/4HANA environments when there are problems with the metadata or configuration of the model or dimension.
  Causes:
  
  Missing Hierarchy Data: The hierarchy data for the specified dimension may not exist or may not be properly defined in the model.
  Model Configuration Issues: The model may not be correctly configured to include the hierarchy for the specified dimension.
  Data Source Issues: There may be issues with the underlying data source that prevent the retrieval of hierarchy data.
  Authorization Issues: The user may not have the necessary permissions to access the hierarchy data for the specified dimension.
  Network or Connectivity Issues: Temporary network issues could prevent the system from accessing the required data.
  
  Solutions:
  
  Check Hierarchy Definition: Verify that the hierarchy for the specified dimension is correctly defined in the model. Ensure that the hierarchy is active and properly configured.
  Review Model Configuration: Ensure that the model is set up to include the hierarchy data. Check the settings in the model configuration to confirm that the hierarchy is included.
  Validate Data Source: Check the underlying data source to ensure that it is functioning correctly and that the hierarchy data is available.
  Check User Permissions: Ensure that the user encountering the error has the necessary permissions to access the hierarchy data. Review the roles and authorizations assigned to the user.
  Test Connectivity: If the issue persists, check for any network or connectivity issues that may be affecting access to the data source.
  
  Related Information:
  
  SAP Notes and Documentation: Check SAP Notes for any known issues or patches related to this error. SAP's support portal may have additional information or updates.
  Logs and Traces: Review system logs or traces to gather more details about the error. This can provide insights into what specifically is causing the issue.
  Community Forums: Consider searching or posting in SAP community forums for additional insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.