How To Fix UJXO_META_EXCEPTION013 - cannot get master data in dimension "&1", model "&2" and environment "&3"

SAP Error Message - Details

• Message type: E = Error

• Message class: UJXO_META_EXCEPTION - Exception message for metadata API

• Message number: 013

• Message text: cannot get master data in dimension "&1", model "&2" and environment "&3"

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UJXO_META_EXCEPTION013 - cannot get master data in dimension "&1", model "&2" and environment "&3" ?

  The SAP error message UJXO_META_EXCEPTION013 indicates that there is an issue with retrieving master data for a specific dimension in a given model and environment. This error typically occurs in SAP Analytics Cloud (SAC) or SAP BW/4HANA environments when there is a problem with the metadata or the connection to the data source.
  Causes:
  
  Missing or Incomplete Master Data: The master data for the specified dimension may not exist or may be incomplete in the underlying data source.
  Connection Issues: There may be connectivity issues between SAP Analytics Cloud and the data source, preventing the retrieval of master data.
  Model Configuration: The model may not be properly configured to access the required dimension or master data.
  Authorization Issues: The user may not have the necessary permissions to access the master data in the specified environment or model.
  Data Source Changes: Changes in the underlying data source (like changes in the database schema) may lead to inconsistencies in the metadata.
  
  Solutions:
  
  Check Master Data: Verify that the master data for the specified dimension exists and is complete in the data source. If it is missing, you may need to load or refresh the master data.
  Validate Connections: Ensure that the connection to the data source is active and properly configured. Test the connection to confirm that it is working as expected.
  Review Model Configuration: Check the model settings in SAP Analytics Cloud to ensure that the dimension is correctly defined and mapped to the underlying data source.
  Check User Permissions: Ensure that the user encountering the error has the necessary permissions to access the model and the master data. Adjust roles and permissions as needed.
  Refresh Data: If there have been recent changes to the data source, consider refreshing the data in the model to ensure that the latest metadata is being used.
  Consult Logs: Review any relevant logs or error messages in the system to gather more context about the issue.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Analytics Cloud or BW/4HANA for detailed information on model configuration and master data management.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and to find potential solutions.
  Support Tickets: If the issue persists, consider opening a support ticket with SAP for further assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to diagnose and resolve the UJXO_META_EXCEPTION013 error effectively.