How To Fix UJXMM_EXCEPTION000 - Bad request for the mobile service

SAP Error Message - Details

• Message type: E = Error

• Message class: UJXMM_EXCEPTION - BPC exception message class

• Message number: 000

• Message text: Bad request for the mobile service

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message UJXMM_EXCEPTION000 - Bad request for the mobile service ?

  The SAP error message UJXMM_EXCEPTION000 Bad request for the mobile service typically indicates that there is an issue with the request being sent to the mobile service in the SAP system. This error can arise from various causes, and understanding these can help in troubleshooting and resolving the issue.
  Possible Causes:
  
  
  Invalid Request Format: The request sent to the mobile service may not conform to the expected format or structure. This could include missing required parameters or incorrect data types.
  
  
  Authentication Issues: If the request lacks proper authentication credentials or if the credentials are invalid, the mobile service may reject the request.
  
  
  Service Configuration: The mobile service may not be properly configured in the SAP system. This could include issues with the service endpoint, routing, or other configuration settings.
  
  
  Network Issues: Connectivity problems between the mobile client and the SAP backend can lead to bad requests. This could be due to firewall settings, network outages, or incorrect URLs.
  
  
  Version Mismatch: If there is a mismatch between the mobile application version and the backend service version, it may lead to compatibility issues resulting in bad requests.
  
  
  Solutions:
  
  
  Check Request Format: Review the request being sent to ensure it adheres to the expected format. Validate all required parameters and their data types.
  
  
  Verify Authentication: Ensure that the authentication credentials (such as API keys, tokens, or user credentials) are correct and have the necessary permissions to access the mobile service.
  
  
  Review Service Configuration: Check the configuration of the mobile service in the SAP system. Ensure that the service is active, correctly configured, and that the endpoint is reachable.
  
  
  Test Network Connectivity: Use tools like ping or traceroute to check the network connection between the mobile client and the SAP backend. Ensure that there are no firewall rules blocking the requests.
  
  
  Update Application and Services: Ensure that both the mobile application and the backend services are up to date and compatible with each other. If necessary, update the application or the backend service to the latest version.
  
  
  Check Logs: Review the logs on both the mobile client and the SAP backend for more detailed error messages that can provide additional context about the bad request.
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for the specific mobile service you are using. This can provide insights into the expected request format and parameters.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues. You can find solutions or workarounds shared by other users.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. They can provide more in-depth troubleshooting based on your specific environment and configuration.
  
  By systematically checking these areas, you should be able to identify and resolve the cause of the UJXMM_EXCEPTION000 Bad request for the mobile service error.