How To Fix UJXH_MESSAGES004 - P&C: Documents view: Failed to send e-mail or create email object

SAP Error Message - Details

• Message type: E = Error

• Message class: UJXH_MESSAGES -

• Message number: 004

• Message text: P&C: Documents view: Failed to send e-mail or create email object

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UJXH_MESSAGES004 - P&C: Documents view: Failed to send e-mail or create email object ?

  The SAP error message UJXH_MESSAGES004 typically indicates that there was a failure in sending an email or creating an email object within the context of the SAP system, particularly in the context of the P&C (People and Culture) module or related functionalities.
  Possible Causes:
  
  Email Configuration Issues: The SAP system may not be properly configured to send emails. This includes settings related to the SMTP server, email addresses, or other communication parameters.
  Missing Authorizations: The user or the system may lack the necessary authorizations to send emails.
  Incorrect Email Address: The email address specified in the document or transaction may be invalid or incorrectly formatted.
  Network Issues: There may be network connectivity issues preventing the SAP system from reaching the email server.
  System Errors: There could be underlying system errors or bugs that are causing the email functionality to fail.
  
  Solutions:
  
  
  Check Email Configuration:
  
  Verify the SMTP settings in the SAP system. This can typically be done in transaction SCOT (SAPconnect Administration).
  Ensure that the SMTP server is reachable and properly configured.
  
  
  
  Review User Authorizations:
  
  Check if the user has the necessary authorizations to send emails. This can be done by reviewing the user's roles and authorizations in transaction SU01.
  
  
  
  Validate Email Addresses:
  
  Ensure that the email addresses being used are valid and correctly formatted. You can test sending an email to the address from an external email client to confirm its validity.
  
  
  
  Check Network Connectivity:
  
  Ensure that there are no network issues preventing the SAP system from connecting to the email server. This may involve checking firewall settings or network configurations.
  
  
  
  Review System Logs:
  
  Check the system logs for any additional error messages or warnings that may provide more context about the failure. You can use transaction SLG1 to view application logs.
  
  
  
  Test Email Functionality:
  
  You can test the email functionality by sending a test email from the SAP system using transaction SOST. This will help determine if the issue is with the specific document or a broader system issue.
  
  
  
  Consult SAP Notes:
  
  Look for any relevant SAP Notes that may address this specific error message or provide patches or updates that could resolve the issue.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SCOT: SAPconnect Administration
  SOST: Send Requests
  SU01: User Maintenance
  SLG1: Application Log
  
  
  
  Documentation: Refer to SAP Help documentation for more details on configuring email settings and troubleshooting email issues.
  
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.