How To Fix UJR_EXCEPTION004 - Error getting application info (&1)

SAP Error Message - Details

• Message type: E = Error

• Message class: UJR_EXCEPTION - Message Class for Write-Back

• Message number: 004

• Message text: Error getting application info (&1)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UJR_EXCEPTION004 - Error getting application info (&1) ?

  The SAP error message UJR_EXCEPTION004, which states "Error getting application info (&1)," typically occurs in the context of SAP's Business Warehouse (BW) or BusinessObjects environments. This error indicates that there is an issue retrieving application information, which can be due to various reasons.
  Possible Causes:
  
  Authorization Issues: The user may not have the necessary permissions to access the application or the data source.
  Configuration Problems: There may be misconfigurations in the BW or BusinessObjects settings that prevent the application from being accessed.
  Network Issues: Connectivity problems between the SAP system and the database or application server can lead to this error.
  Data Source Issues: The data source may be down, misconfigured, or not available.
  System Bugs: There may be bugs in the SAP software that lead to this error under certain conditions.
  
  Solutions:
  
  
  Check Authorizations: Ensure that the user has the appropriate authorizations to access the application and the underlying data sources. This can be done by reviewing the user's roles and authorizations in the SAP system.
  
  
  Review Configuration: Verify the configuration settings for the application in SAP BW or BusinessObjects. Ensure that all necessary connections and settings are correctly configured.
  
  
  Network Connectivity: Check the network connection between the SAP system and the database or application server. Ensure that there are no firewalls or network issues blocking access.
  
  
  Data Source Availability: Confirm that the data source is up and running. If it is down, work with your IT team to resolve any issues with the data source.
  
  
  Check for Updates: Look for any available patches or updates for your SAP system that may address known bugs related to this error.
  
  
  Review Logs: Check the application logs and system logs for more detailed error messages that can provide additional context about the issue.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the context in which it occurs.
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for BW or BusinessObjects for guidance on configuration and troubleshooting.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the UJR_EXCEPTION004 error in your SAP environment.