How To Fix UJF_EXCEPTION005 - Failed to disconnect FTP

SAP Error Message - Details

• Message type: E = Error

• Message class: UJF_EXCEPTION - BPC: File Service Message Class

• Message number: 005

• Message text: Failed to disconnect FTP

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UJF_EXCEPTION005 - Failed to disconnect FTP ?

  The SAP error message UJF_EXCEPTION005: Failed to disconnect FTP typically indicates an issue with the FTP (File Transfer Protocol) connection in the context of SAP's data transfer processes. This error can occur for various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Possible Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the FTP server, leading to a failure in disconnecting.
  FTP Server Configuration: The FTP server may be misconfigured or experiencing issues that prevent proper disconnection.
  Session Timeout: The FTP session may have timed out, causing the disconnect command to fail.
  Insufficient Permissions: The user account used for the FTP connection may not have the necessary permissions to disconnect from the server.
  Firewall or Security Settings: Firewalls or security settings may be blocking the disconnect command or the FTP connection itself.
  SAP System Bugs: There may be bugs or issues in the SAP system or the specific version you are using that affect FTP operations.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there is stable network connectivity between the SAP system and the FTP server. You can use tools like ping or traceroute to diagnose network issues.
  Review FTP Server Logs: Check the logs on the FTP server for any errors or warnings that might indicate why the disconnect failed.
  Increase Timeout Settings: If the issue is related to session timeouts, consider increasing the timeout settings on both the SAP system and the FTP server.
  Verify User Permissions: Ensure that the user account used for the FTP connection has the necessary permissions to perform disconnect operations.
  Check Firewall Settings: Review firewall settings to ensure that they are not blocking FTP commands or connections.
  Update SAP System: If you suspect a bug in the SAP system, check for any available updates or patches that may address the issue.
  Test FTP Connection: Manually test the FTP connection using an FTP client to ensure that you can connect and disconnect without issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to FTP operations in your specific version of SAP. SAP Notes often provide solutions or workarounds for known problems.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Review the SAP documentation related to FTP configurations and best practices to ensure that your setup aligns with recommended guidelines.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.