How To Fix UJCTRL_EXCEPTION164 - Cannot access data on dimension &1, member &2 for model &3

SAP Error Message - Details

• Message type: E = Error

• Message class: UJCTRL_EXCEPTION - BPC: control exception message class

• Message number: 164

• Message text: Cannot access data on dimension &1, member &2 for model &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message UJCTRL_EXCEPTION164 - Cannot access data on dimension &1, member &2 for model &3 ?

  The SAP error message UJCTRL_EXCEPTION164 typically indicates that there is an issue accessing data for a specific dimension and member in a model within SAP Analytics Cloud (SAC) or SAP BW (Business Warehouse). This error can arise due to various reasons, and understanding the cause is essential for troubleshooting.
  Possible Causes:
  
  Dimension or Member Not Found: The specified dimension or member may not exist in the model. This could be due to a typo or because the member has been deleted or renamed.
  Access Rights: The user may not have the necessary permissions to access the specified dimension or member. This can happen if the security settings are not configured correctly.
  Model Configuration Issues: There may be issues with the model configuration itself, such as incorrect mappings or missing data.
  Data Source Issues: The underlying data source may be unavailable or not properly connected, leading to access issues.
  Data Locking: The data might be locked for editing or viewing due to ongoing processes or transactions.
  
  Solutions:
  
  Verify Dimension and Member: Check if the dimension and member specified in the error message exist in the model. Ensure that there are no typos in the names.
  Check User Permissions: Review the user roles and permissions to ensure that the user has access to the required dimensions and members. Adjust the security settings if necessary.
  Review Model Configuration: Inspect the model configuration for any inconsistencies or errors. Ensure that all necessary mappings are correctly set up.
  Check Data Source Connection: Ensure that the data source is properly connected and available. Test the connection to confirm that it is functioning as expected.
  Data Locking: If data locking is suspected, check if there are any ongoing processes that might be locking the data. Wait for those processes to complete or resolve any issues causing the lock.
  
  Related Information:
  
  SAP Notes and Documentation: Check SAP Notes for any known issues related to this error message. SAP's official documentation may also provide insights into common causes and solutions.
  Community Forums: Engage with SAP community forums or support channels where other users may have encountered similar issues and can share their solutions.
  Logs and Traces: Review system logs and traces for more detailed error information that can help pinpoint the exact cause of the issue.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the steps you have already taken.