How To Fix UJB_EXCEPTION770 - BPF: Send Notification template &1 for Activity Instance &2 failed

SAP Error Message - Details

• Message type: E = Error

• Message class: UJB_EXCEPTION - BPC: BPF Message Class

• Message number: 770

• Message text: BPF: Send Notification template &1 for Activity Instance &2 failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UJB_EXCEPTION770 - BPF: Send Notification template &1 for Activity Instance &2 failed ?

  The SAP error message UJB_EXCEPTION770 typically indicates that there was a failure in sending a notification related to a Business Process Framework (BPF) activity instance. This error can occur in various scenarios, often related to workflow notifications or alerts that are supposed to be sent out as part of a business process.
  Possible Causes:
  
  Configuration Issues: The notification template may not be properly configured or may be missing.
  Missing Data: Required data for the notification (like recipient information) may be missing or incorrect.
  System Issues: There could be underlying system issues, such as connectivity problems with the email server or other communication channels.
  Authorization Issues: The user or system may not have the necessary permissions to send notifications.
  Technical Errors: There may be bugs or technical errors in the BPF or the underlying SAP system.
  
  Solutions:
  
  
  Check Notification Template:
  
  Verify that the notification template referenced in the error message exists and is correctly configured.
  Ensure that all placeholders in the template are correctly defined and populated.
  
  
  
  Validate Activity Instance Data:
  
  Check the activity instance referenced in the error message to ensure that all required data is present and valid.
  Ensure that the recipient's email address or notification channel is correctly set up.
  
  
  
  Review System Logs:
  
  Look at the system logs (transaction SLG1) for more detailed error messages that can provide additional context about the failure.
  
  
  
  Test Email Configuration:
  
  Ensure that the email configuration in the SAP system is correctly set up. You can test this by sending a test email from the SAP system.
  Check the SMTP settings and ensure that the email server is reachable.
  
  
  
  Check Authorizations:
  
  Ensure that the user or service account that is trying to send the notification has the necessary authorizations to do so.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches or updates.
  
  
  
  Debugging:
  
  If you have access to the development environment, consider debugging the BPF process to identify where the failure occurs.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Business Process Framework and notifications for more detailed guidance on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Support Tickets: If the issue persists and is critical, consider opening a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.