How To Fix UJB_EXCEPTION768 - BPF: Send Notification template &1 for Instance &2 failed

SAP Error Message - Details

• Message type: E = Error

• Message class: UJB_EXCEPTION - BPC: BPF Message Class

• Message number: 768

• Message text: BPF: Send Notification template &1 for Instance &2 failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message UJB_EXCEPTION768 - BPF: Send Notification template &1 for Instance &2 failed ?

  The SAP error message UJB_EXCEPTION768 indicates that there was a failure in sending a notification template for a specific instance in the Business Process Framework (BPF). This error typically arises in the context of Business Process Management (BPM) or Business Process Framework (BPF) workflows in SAP.
  Cause:
  The error can be caused by several factors, including:
  
  Missing Notification Template: The specified notification template (&1) may not exist or is not properly configured in the system.
  Instance Issues: The instance (&2) may not be in a state that allows notifications to be sent, or it may not exist.
  Authorization Issues: The user or process may not have the necessary permissions to send notifications.
  System Configuration: There may be issues with the configuration of the BPF or the underlying workflow engine.
  Technical Errors: There could be underlying technical issues, such as connectivity problems, database issues, or system performance problems.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Notification Template:
  
  Verify that the notification template specified in the error message exists in the system.
  Ensure that the template is correctly configured and active.
  
  
  
  Validate Instance:
  
  Check the status of the instance mentioned in the error message. Ensure that it is valid and in a state that allows notifications to be sent.
  
  
  
  Review Authorizations:
  
  Ensure that the user or process that is attempting to send the notification has the necessary authorizations to do so.
  
  
  
  Check BPF Configuration:
  
  Review the configuration of the Business Process Framework and ensure that all necessary components are correctly set up.
  
  
  
  Examine Logs:
  
  Look at the application logs (transaction SLG1) for more detailed error messages that may provide additional context about the failure.
  
  
  
  Test Notification Sending:
  
  If possible, manually test sending a notification using the same template and instance to see if the issue can be reproduced.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to BPF and notification sending for any known issues or additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may find it useful to use transaction codes like SLG1 (Application Log) to check logs for more details on the error.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  BPF Documentation: Review the official SAP documentation on Business Process Framework for best practices and configuration guidelines.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution.