How To Fix UJB_EXCEPTION032 - BPF: Failed to create e-mail body; cannot get web server name

SAP Error Message - Details

• Message type: E = Error

• Message class: UJB_EXCEPTION - BPC: BPF Message Class

• Message number: 032

• Message text: BPF: Failed to create e-mail body; cannot get web server name

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message UJB_EXCEPTION032 - BPF: Failed to create e-mail body; cannot get web server name ?

  The SAP error message UJB_EXCEPTION032 indicates that there is an issue with the Business Process Framework (BPF) when it attempts to create an email body, specifically due to the inability to retrieve the web server name. This can occur in various scenarios, particularly when the system is trying to send notifications or alerts via email.
  Causes:
  
  Configuration Issues: The web server name may not be properly configured in the SAP system settings.
  Network Issues: There may be network connectivity problems preventing the system from accessing the web server.
  Missing Parameters: Required parameters for email configuration might be missing or incorrectly set in the system.
  Authorization Issues: The user or service account may not have the necessary permissions to access the web server settings.
  System Errors: There could be underlying system errors or misconfigurations that affect the BPF functionality.
  
  Solutions:
  
  
  Check Configuration:
  
  Go to the transaction code SCOT (SAPconnect) and verify the settings for the SMTP node. Ensure that the web server name is correctly configured.
  Check the settings in transaction SICF to ensure that the HTTP services are properly set up.
  
  
  
  Network Connectivity:
  
  Ensure that the SAP system can reach the web server. You can test this by pinging the web server from the SAP application server.
  Check firewall settings or any network policies that might be blocking access.
  
  
  
  Review Parameters:
  
  In transaction RZ10, check the instance profile parameters related to email and web server settings. Ensure that all necessary parameters are set correctly.
  
  
  
  Authorization Check:
  
  Verify that the user or service account has the necessary authorizations to access the web server settings and send emails.
  
  
  
  System Logs:
  
  Check the system logs (transaction SM21) and the application logs (transaction SLG1) for any additional error messages that might provide more context about the issue.
  
  
  
  Restart Services:
  
  Sometimes, simply restarting the relevant services or the entire SAP system can resolve transient issues.
  
  
  
  Consult Documentation:
  
  Refer to SAP Notes or documentation related to BPF and email configuration for any specific guidance or updates.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error or provide patches.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered and resolved similar issues.
  System Documentation: Review the system documentation for any specific configurations related to BPF and email notifications.
  
  If the issue persists after trying the above solutions, it may be necessary to involve SAP support for further assistance.