How To Fix UJA_EXCEPTION369 - Cannot get info-object detail for dimension &1

SAP Error Message - Details

• Message type: E = Error

• Message class: UJA_EXCEPTION - BPC: Admin exception message class

• Message number: 369

• Message text: Cannot get info-object detail for dimension &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UJA_EXCEPTION369 - Cannot get info-object detail for dimension &1 ?

  The SAP error message UJA_EXCEPTION369 indicates that there is an issue with retrieving information about a specific info-object in a dimension. This error typically occurs in the context of SAP BW (Business Warehouse) or SAP BW/4HANA when working with data models, dimensions, or info-objects.
  Cause:
  The error can be caused by several factors, including:
  
  Missing Info-Object: The info-object specified in the error message may not exist or may have been deleted.
  Authorization Issues: The user may not have the necessary authorizations to access the info-object or its details.
  Data Model Issues: There may be inconsistencies or errors in the data model or the dimension configuration.
  Transport Issues: If the info-object was recently transported from another system, there may be issues with the transport that need to be resolved.
  System Configuration: There may be configuration issues in the BW system that prevent the retrieval of info-object details.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Info-Object Existence:
  
  Verify that the info-object specified in the error message exists in the system. You can do this by navigating to the info-object maintenance transaction (e.g., RSA1) and checking the relevant info-object.
  
  
  
  Review Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access the info-object. You may need to check the authorization roles assigned to the user.
  
  
  
  Check Data Model:
  
  Review the data model and the configuration of the dimension to ensure that everything is set up correctly. Look for any inconsistencies or errors in the dimension settings.
  
  
  
  Transport Check:
  
  If the info-object was recently transported, check the transport logs for any errors or issues. Ensure that all necessary objects were included in the transport.
  
  
  
  System Logs:
  
  Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Rebuild or Repair:
  
  If the issue persists, consider rebuilding or repairing the dimension or the info-object. This may involve deleting and recreating the object or running repair transactions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to the specific error message for additional troubleshooting steps or known issues.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant context.
  
  
  
  Related Information:
  
  Transaction Codes: RSA1 (Data Warehousing Workbench), RSD1 (InfoObject Maintenance), SLG1 (Application Log).
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Check SAP Community forums for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify and resolve the cause of the UJA_EXCEPTION369 error in your SAP BW environment.