How To Fix UIU_TEXT023 - Text Object &1 does not support the use of HTML-based texts

SAP Error Message - Details

• Message type: E = Error

• Message class: UIU_TEXT - generic text service

• Message number: 023

• Message text: Text Object &1 does not support the use of HTML-based texts

What causes this issue?

You can only use HTML-based texts for business transactions for CRM One
Order. Therefore, you can only use HTML-based texts for these text
objects:
<AB>CRM_ORDERH</>
<AB>CRM_ORDERI</>
<AB>CRM_ORDPTH</>
Text object &V1& is not one of these.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UIU_TEXT023 - Text Object &1 does not support the use of HTML-based texts ?

  The SAP error message UIU_TEXT023 indicates that the text object you are trying to use does not support HTML-based texts. This typically occurs when you are attempting to display or manipulate text in a format that is not compatible with the specified text object.
  Cause:
  
  Incompatible Text Object: The text object you are using is not designed to handle HTML formatting. Some text objects in SAP are limited to plain text and do not support HTML tags or formatting.
  Configuration Issues: The configuration of the text object may not have been set up to allow HTML content.
  Incorrect Usage: You may be trying to use HTML formatting in a context where it is not allowed or expected.
  
  Solution:
  
  Check Text Object Compatibility: Verify the documentation for the specific text object you are using to confirm whether it supports HTML formatting. If it does not, you will need to use plain text instead.
  Use Plain Text: If the text object does not support HTML, remove any HTML tags or formatting from the text you are trying to use.
  Change Text Object: If you require HTML formatting, consider using a different text object that supports HTML. You may need to consult with your SAP administrator or developer to identify an appropriate text object.
  Review Configuration: If you believe the text object should support HTML, check the configuration settings in your SAP system to ensure that it is set up correctly.
  
  Related Information:
  
  SAP Documentation: Refer to the SAP Help Portal or specific documentation for the text object you are using to understand its capabilities and limitations.
  SAP Notes: Check for any relevant SAP Notes that may address this issue or provide additional guidance.
  Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered the same issue.
  
  By following these steps, you should be able to resolve the error and use the appropriate text format for your needs.