How To Fix UIU_SRV021 - Action is not possible; item is not a contract item

SAP Error Message - Details

• Message type: E = Error

• Message class: UIU_SRV - service order message class

• Message number: 021

• Message text: Action is not possible; item is not a contract item

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message UIU_SRV021 - Action is not possible; item is not a contract item ?

  The SAP error message UIU_SRV021: Action is not possible; item is not a contract item typically occurs in the context of SAP's contract management or service management modules. This error indicates that the action you are trying to perform is not applicable to the item you are working with because it is not classified as a contract item.
  Cause:
  
  Item Type: The item you are trying to process is not defined as a contract item in the system. This could happen if the item is a standard sales order item, a service item, or any other type that does not fall under the contract category.
  Incorrect Document Type: The document you are working with may not be set up to handle contract items, or the item may not have been created correctly.
  Configuration Issues: There may be configuration settings in the SAP system that are not aligned with the expected behavior for contract items.
  
  Solution:
  
  Check Item Type: Verify the type of item you are trying to process. Ensure that it is indeed a contract item. You can do this by checking the item details in the document.
  Review Document Configuration: Ensure that the document type you are using supports contract items. If not, you may need to create or use a different document type that does.
  Create a Contract Item: If you need to perform an action on a contract item, ensure that you create the item as a contract item in the first place. This may involve creating a new contract or modifying the existing item.
  Consult with SAP Support: If you are unsure about the configuration or the item types, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in contract management.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME31K (Create Contract), ME32K (Change Contract), and ME33K (Display Contract) to manage contract items effectively.
  SAP Documentation: Review SAP's official documentation or help resources for contract management to understand the requirements and configurations for contract items.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to perform actions on contract items, as restrictions may lead to similar error messages.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.