How To Fix /UI2/PAGEBUILDER230 - Page Cache check triggered by report /ui2/get_app_descr_remote_all.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /UI2/PAGEBUILDER -

  • Message number: 230

  • Message text: Page Cache check triggered by report /ui2/get_app_descr_remote_all.

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /UI2/PAGEBUILDER230 - Page Cache check triggered by report /ui2/get_app_descr_remote_all. ?

    The SAP error message /UI2/PAGEBUILDER230 typically indicates an issue related to the page cache in the SAP Fiori/UI5 environment. This error is often triggered when there is a problem with the application cache or when the system is unable to retrieve the necessary application descriptions.

    Cause:

    1. Cache Inconsistency: The page cache may be inconsistent or corrupted, leading to issues when trying to retrieve application descriptions.
    2. Missing or Incomplete Application Descriptions: The application descriptions required for the Fiori applications may not be available or may not have been properly generated.
    3. System Configuration Issues: There may be configuration issues in the SAP Gateway or the Fiori Launchpad that prevent proper access to the application descriptions.
    4. Transport Issues: If the application descriptions were transported from one system to another, there may have been issues during the transport process.

    Solution:

    1. Clear the Cache:

      • You can clear the cache for the Fiori Launchpad and the UI5 applications. This can be done using transaction code /UI2/FLP and selecting the option to clear the cache.
      • Additionally, you can use transaction code /IWFND/CACHE to clear the OData service cache.
    2. Regenerate Application Descriptions:

      • Use the report /UI2/GET_APP_DESCR_REMOTE_ALL to regenerate the application descriptions. This report can help in fetching the latest application descriptions from the backend.
    3. Check System Configuration:

      • Ensure that the SAP Gateway and Fiori Launchpad configurations are correct. Check the settings in transaction /IWFND/MAINT_SERVICE to ensure that the necessary OData services are activated.
    4. Transport Check:

      • If the issue arose after a transport, check the transport logs for any errors. Ensure that all necessary objects were transported correctly.
    5. Check for Updates:

      • Ensure that your SAP system is up to date with the latest support packages and notes, as there may be fixes related to this issue.
    6. Review Logs:

      • Check the system logs (transaction SLG1) for any additional error messages that may provide more context about the issue.

    Related Information:

    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
    • Documentation: Review the official SAP documentation for Fiori and UI5 to ensure that all configurations are set up correctly.

    If the issue persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.

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