How To Fix /UI2/PAGEBUILDER228 - Page Cache check triggered by report /ui2/get_app_descr_remote.

SAP Error Message - Details

• Message type: E = Error

• Message class: /UI2/PAGEBUILDER -

• Message number: 228

• Message text: Page Cache check triggered by report /ui2/get_app_descr_remote.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /UI2/PAGEBUILDER228 - Page Cache check triggered by report /ui2/get_app_descr_remote. ?

  The SAP error message /UI2/PAGEBUILDER228 Page Cache check triggered by report /ui2/get_app_descr_remote typically indicates an issue related to the SAP Fiori Launchpad and its caching mechanism. This error can occur when there are inconsistencies or issues with the cache that stores application descriptions and configurations.
  Cause:
  
  Cache Inconsistencies: The error often arises when there are inconsistencies in the cache, possibly due to changes in the application or its configuration that have not been properly reflected in the cache.
  Transport Issues: If there have been recent transports that included changes to Fiori applications or configurations, the cache may not have been updated accordingly.
  System Updates: Updates or changes to the backend system or the Fiori components can also lead to cache-related issues.
  User-Specific Cache: Sometimes, the issue may be specific to a user’s cache, especially if the user has not logged out and back in after changes were made.
  
  Solution:
  
  
  Clear the Cache: The first step in resolving this issue is to clear the cache. This can be done using the following methods:
  
  Using Transaction Code: Go to transaction /UI2/FLP and use the "Clear Cache" option.
  Using the Fiori Launchpad: If you have access to the Fiori Launchpad, you can clear the cache from the user settings.
  Backend Cache Clearing: You can also clear the cache at the backend level using transaction /IWFND/MAINT_SERVICE to refresh the OData service cache.
  
  
  
  Check for Transport Issues: If the issue arose after a transport, ensure that all necessary objects were transported correctly and that the cache is refreshed.
  
  
  User-Specific Cache: If the issue is user-specific, ask the user to log out and log back in, or clear their browser cache.
  
  
  Check System Logs: Review the system logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the issue.
  
  
  Update Fiori Components: Ensure that all Fiori components are up to date and that any necessary patches have been applied.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  
  Related Information:
  
  SAP Fiori Launchpad: The Fiori Launchpad is a web-based interface that provides a single point of access to various applications. Understanding its architecture and caching mechanisms can help in troubleshooting issues.
  Caching Mechanism: Familiarize yourself with how SAP handles caching for Fiori applications, including the role of the OData services and the browser cache.
  SAP Community: Engaging with the SAP Community can provide insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve SAP support for further assistance.