How To Fix /UI2/INTEROP104 - &1 expired personalization containers deleted for &2 users

SAP Error Message - Details

• Message type: E = Error

• Message class: /UI2/INTEROP -

• Message number: 104

• Message text: &1 expired personalization containers deleted for &2 users

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /UI2/INTEROP104 - &1 expired personalization containers deleted for &2 users ?

  The SAP error message /UI2/INTEROP104 &1 expired personalization containers deleted for &2 users typically indicates that the system has automatically deleted expired personalization containers for users. This is part of the system's housekeeping processes to manage user-specific settings and preferences in the SAP Fiori/UI5 environment.
  Cause:
  
  Expired Personalization Containers: The error message suggests that there are personalization containers (which store user-specific settings) that have expired. This can happen if the containers have a defined expiration period and are not accessed within that timeframe.
  System Cleanup: SAP systems often have background jobs that clean up expired data to optimize performance and storage. This message is a notification of that cleanup process.
  
  Solution:
  
  Review Personalization Settings: Check the personalization settings for users to ensure that they are configured correctly. If users need to retain their settings, consider adjusting the expiration settings.
  User Communication: Inform users that their personalization settings may be deleted if they are not accessed within a certain period. Encourage them to log in and use the system regularly to avoid losing their settings.
  Adjust Expiration Settings: If necessary, you can adjust the expiration settings for personalization containers in the system configuration. This can usually be done in the backend settings of the SAP system.
  Monitor Background Jobs: Keep an eye on the background jobs that handle the cleanup of expired containers. You can check the job logs to understand how often these cleanups occur and if they are functioning as expected.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might provide additional context or solutions related to this error message. SAP Notes often contain patches or configuration tips.
  System Documentation: Review the documentation for your specific SAP version regarding personalization and user settings management.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have implemented.
  
  If the issue persists or if you need further assistance, consider reaching out to your SAP support team or consulting with an SAP expert.