How To Fix /UI2/INTEROP102 - Old persistency deleted for user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /UI2/INTEROP -

• Message number: 102

• Message text: Old persistency deleted for user &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /UI2/INTEROP102 - Old persistency deleted for user &1 ?

  The SAP error message /UI2/INTEROP102 Old persistency deleted for user &1 typically indicates that the system has deleted old persistence data for a specific user. This can occur in the context of SAP Fiori applications or UI technologies that rely on user-specific settings and data persistence.
  Cause:
  
  Data Cleanup: The system may have a scheduled job or a process that cleans up old or obsolete persistence data to optimize performance and storage.
  User Session Changes: If a user has not accessed the system for a long time, their old settings may be automatically deleted.
  System Upgrade or Maintenance: During system upgrades or maintenance, old data may be purged to ensure compatibility with new versions or configurations.
  Configuration Settings: There may be specific configuration settings in the SAP system that dictate how long user persistence data is retained.
  
  Solution:
  
  Reconfigure Persistence Settings: Check the configuration settings related to user persistence in the SAP system. You may need to adjust the retention period for user-specific data.
  User Notification: Inform users that their old settings have been deleted and that they may need to reconfigure their preferences or settings in the application.
  Check for Scheduled Jobs: Review any scheduled jobs or background processes that may be responsible for the deletion of old persistence data. Adjust the job settings if necessary.
  System Monitoring: Implement monitoring to track when and why persistence data is being deleted, which can help in understanding the frequency and impact of this message.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. SAP frequently releases notes that provide guidance on specific error messages and their resolutions.
  Fiori Launchpad: If this error is occurring in the context of the Fiori Launchpad, review the configuration of the Launchpad and any related services that manage user settings.
  User Documentation: Provide users with documentation on how to set up their preferences again after old data has been deleted.
  
  If the issue persists or if you need further assistance, consider reaching out to SAP support for more detailed troubleshooting based on your specific system configuration and version.