How To Fix UGWB402 - Request &1 does not have a matching task for user &2

SAP Error Message - Details

• Message type: E = Error

• Message class: UGWB - Messages for Workbench

• Message number: 402

• Message text: Request &1 does not have a matching task for user &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UGWB402 - Request &1 does not have a matching task for user &2 ?

  The SAP error message UGWB402 indicates that a specific request (identified by &1) does not have a matching task for the user (identified by &2). This typically occurs in the context of SAP Workflow or Business Workflow, where tasks are assigned to users for processing.
  Cause:
  
  Missing Task Assignment: The user does not have the necessary task assigned to them in the workflow. This can happen if the task was not properly configured or if the user does not have the required authorizations.
  Incorrect User Assignment: The user may not be the intended recipient of the task, or the task may have been assigned to a different user or group.
  Workflow Configuration Issues: There may be issues in the workflow configuration that prevent the task from being correctly assigned to the user.
  User Status: The user may be inactive or not properly set up in the system.
  
  Solution:
  
  Check Task Assignment: Verify that the task associated with the request is correctly assigned to the user. You can do this by checking the workflow configuration in transaction SWDD (Workflow Builder) or SWI1 (Work Item Selection).
  User Authorizations: Ensure that the user has the necessary authorizations to execute the task. This can be checked in transaction SU01 (User Maintenance) and by reviewing the roles assigned to the user.
  Reassign the Task: If the task is not assigned to the correct user, you may need to reassign it. This can be done through the workflow management tools in SAP.
  Check Workflow Logs: Review the workflow logs for any errors or warnings that might provide additional context about why the task is not available for the user.
  User Status: Ensure that the user is active and properly configured in the system. If the user is inactive, they will not receive any tasks.
  
  Related Information:
  
  Transaction Codes:
  
  SWDD: Workflow Builder
  SWI1: Work Item Selection
  SU01: User Maintenance
  SWI2_FREQ: Work Items by Frequency
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  Documentation: Review SAP documentation on workflow management for best practices and troubleshooting steps.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or Workflow team for further investigation.