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How To Fix UG00003 - Error when calling up a PC application


SAP Error Message - Details

  • Message type: E = Error

  • Message class: UG00 - Area Menu UK00 Messages

  • Message number: 003

  • Message text: Error when calling up a PC application

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message UG00003 - Error when calling up a PC application ?

    The SAP error message UG00003, which states "Error when calling up a PC application," typically occurs when there is an issue with the integration between SAP and a PC application that is being called from within the SAP environment. This can happen for various reasons, and here are some common causes, potential solutions, and related information:

    Causes:

    1. Incorrect File Path: The path to the PC application may be incorrect or the application may not be installed on the local machine.
    2. Missing Permissions: The user may not have the necessary permissions to execute the application.
    3. Application Not Installed: The application that SAP is trying to call may not be installed on the user's PC.
    4. Configuration Issues: There may be configuration issues in the SAP GUI settings or the application settings.
    5. Network Issues: If the application requires network access, there may be connectivity issues.
    6. Compatibility Issues: The version of the application may not be compatible with the version of SAP being used.

    Solutions:

    1. Check File Path: Verify that the file path specified in the SAP configuration is correct and that the application is installed on the local machine.
    2. Verify Permissions: Ensure that the user has the necessary permissions to execute the application. This may involve checking user roles and authorizations in SAP.
    3. Install the Application: If the application is not installed, install it on the local machine.
    4. Review SAP GUI Settings: Check the SAP GUI settings to ensure that they are correctly configured to call external applications.
    5. Test Network Connectivity: If the application requires network access, ensure that the network connection is stable and that there are no firewall issues blocking access.
    6. Check Compatibility: Ensure that the version of the application is compatible with the version of SAP being used. If necessary, update the application or SAP.

    Related Information:

    • SAP Notes: Check SAP Notes for any specific fixes or patches related to this error. SAP Notes can provide detailed troubleshooting steps and solutions.
    • SAP Community: The SAP Community forums can be a valuable resource for finding similar issues faced by other users and the solutions they found.
    • Documentation: Review the documentation for both SAP and the PC application for any specific integration requirements or troubleshooting steps.

    If the issue persists after trying the above solutions, it may be necessary to contact your SAP support team or the support team for the specific PC application for further assistance.

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