How To Fix UDMO_DISPUTE_MSG002 - Attachment cannot be displayed

SAP Error Message - Details

• Message type: E = Error

• Message class: UDMO_DISPUTE_MSG - ODATA: Messages for Dispute Case Processing

• Message number: 002

• Message text: Attachment cannot be displayed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message UDMO_DISPUTE_MSG002 - Attachment cannot be displayed ?

  The SAP error message UDMO_DISPUTE_MSG002 indicates that an attachment cannot be displayed in the context of a dispute management process. This error can occur for various reasons, and understanding the cause is essential for finding a solution. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Missing Attachment: The attachment may not exist in the system or may have been deleted.
  Authorization Issues: The user may not have the necessary permissions to view the attachment.
  File Format Issues: The file format of the attachment may not be supported by the SAP system.
  Technical Issues: There may be a technical issue with the SAP system, such as a problem with the document management system (DMS) or the content server.
  Incorrect Configuration: The configuration settings for document management or the specific application may not be set up correctly.
  
  Solutions:
  
  
  Check Attachment Existence: Verify if the attachment is present in the system. You can do this by navigating to the relevant document management area or using transaction codes like CV03N (Display Document) to check for the document.
  
  
  Review Authorizations: Ensure that the user has the necessary authorizations to view attachments. This can be checked in the user roles and profiles assigned to the user.
  
  
  File Format Compatibility: Confirm that the file format of the attachment is supported by SAP. If the file format is not supported, consider converting it to a compatible format.
  
  
  Technical Troubleshooting: If there are technical issues, check the SAP system logs (transaction code SLG1) for any errors related to document management or attachments. You may need to involve your SAP Basis team to resolve any underlying technical issues.
  
  
  Configuration Check: Review the configuration settings for the document management system and ensure that they are correctly set up. This may involve checking settings in transaction OAC0 (Document Management System) or related configuration areas.
  
  
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Dispute Management and Document Management System for more detailed information on handling attachments.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Support Ticket: If the issue persists and cannot be resolved internally, consider raising a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.