How To Fix UDM_WORK_LIST027 - No items in the worklist

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_WORK_LIST - Work list

• Message number: 027

• Message text: No items in the worklist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_WORK_LIST027 - No items in the worklist ?

  The SAP error message UDM_WORK_LIST027: No items in the worklist typically occurs in the context of the SAP Collections Management or Dispute Management modules. This message indicates that there are currently no items available for processing in the worklist that you are trying to access.
  Causes:
  
  No Open Items: There may be no open items that meet the criteria defined for the worklist. This could be due to all items being processed or cleared.
  Selection Criteria: The selection criteria for the worklist may be too restrictive, resulting in no items being displayed.
  Data Synchronization Issues: There may be a delay or issue in data synchronization, causing the worklist not to reflect the most current data.
  User Authorization: The user may not have the necessary authorizations to view certain items in the worklist.
  Configuration Issues: The worklist configuration may not be set up correctly, leading to no items being fetched.
  
  Solutions:
  
  Check Open Items: Verify if there are any open items in the system that should appear in the worklist. You can do this by checking the relevant transactions or reports.
  Review Selection Criteria: Adjust the selection criteria for the worklist to ensure it is not too restrictive. This may involve broadening date ranges or other filters.
  Refresh Data: If you suspect a data synchronization issue, try refreshing the worklist or logging out and back into the system to see if the items appear.
  Check Authorizations: Ensure that the user has the necessary authorizations to view the items in the worklist. This may require coordination with your SAP security team.
  Configuration Review: If you have access, review the configuration settings for the worklist to ensure they are set up correctly. This may involve checking the customizing settings in the SAP system.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the worklist you are using.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FPM1, FPM2, or others related to Collections Management or Dispute Management.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that address known issues.
  Support: If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to diagnose and potentially resolve the issue related to the UDM_WORK_LIST027 error message.