How To Fix UDM_WORK_LIST020 - You can only delete the assignment for your own items

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_WORK_LIST - Work list

• Message number: 020

• Message text: You can only delete the assignment for your own items

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_WORK_LIST020 - You can only delete the assignment for your own items ?

  The SAP error message UDM_WORK_LIST020 ("You can only delete the assignment for your own items") typically occurs in the context of the SAP Collections Management or Dispute Management modules. This error indicates that the user is attempting to delete an assignment (such as a collection item or dispute item) that they do not have the authority to modify or delete.
  Cause:
  
  Authorization Issues: The user may not have the necessary permissions to delete the assignment for the item in question. This is often due to role-based access controls in SAP.
  Ownership of Items: The item may be assigned to another user or group, and the current user is not the owner of that item. SAP restricts users from modifying or deleting items that they do not own.
  System Configuration: There may be specific configurations in the SAP system that restrict certain actions based on business rules or workflows.
  
  Solution:
  
  Check User Permissions: Ensure that the user has the appropriate authorizations to delete assignments. This may involve checking the user's role and permissions in the SAP system.
  Verify Item Ownership: Confirm that the item the user is trying to delete is indeed assigned to them. If it is assigned to another user, the user will need to contact that user or an administrator to make the necessary changes.
  Consult with SAP Administrator: If the user believes they should have access, they should consult with their SAP administrator to review and potentially adjust their permissions.
  Use the Correct Transaction: Ensure that the user is using the correct transaction code or process to delete the assignment. Sometimes, using the wrong method can lead to such errors.
  Review Business Processes: If the error persists, it may be necessary to review the business processes and configurations in place to ensure they align with the organization's needs.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
  Documentation: Review the SAP documentation for Collections Management or Dispute Management to understand the expected behavior and permissions related to item assignments.
  User Training: Ensure that users are trained on the proper procedures for managing assignments within the SAP system to minimize errors.
  
  If the issue continues after following these steps, it may be beneficial to engage SAP support for further assistance.