How To Fix UDM_WORK_LIST004 - Select other processor's worklist

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_WORK_LIST - Work list

• Message number: 004

• Message text: Select other processor's worklist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_WORK_LIST004 - Select other processor's worklist ?

  The SAP error message UDM_WORK_LIST004 ("Select other processor's worklist") typically occurs in the context of the SAP Collections Management or Dispute Management modules. This error indicates that the user is trying to access a worklist that is assigned to another processor, which is not permitted.
  Cause:
  
  Worklist Ownership: Each worklist in SAP is assigned to a specific user or processor. If a user attempts to access a worklist that is not assigned to them, this error will be triggered.
  Authorization Issues: The user may not have the necessary authorizations to view or manage the worklist of another processor.
  Configuration Settings: The system may be configured in such a way that restricts access to worklists based on user roles or assignments.
  
  Solution:
  
  Select the Correct Worklist: Ensure that you are trying to access a worklist that is assigned to your user ID. You may need to switch to your own worklist or one that you have permissions to access.
  Check User Assignments: If you believe you should have access to the worklist, check with your SAP administrator to confirm your user assignments and roles.
  Authorization Check: Verify that you have the necessary authorizations to access the worklist. This may involve checking your user profile and roles in the SAP system.
  Consult Documentation: Review the SAP documentation or help resources related to Collections Management or Dispute Management for any specific guidelines on worklist access.
  Contact Support: If the issue persists and you believe it is a system error, consider reaching out to your SAP support team for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles and Authorizations: Familiarize yourself with the roles and authorizations related to Collections Management or Dispute Management, as these can impact worklist access.
  Training and Documentation: If you are new to the SAP system, consider undergoing training or reviewing documentation related to worklist management in SAP.
  
  By following these steps, you should be able to resolve the error and gain access to the appropriate worklists in SAP.