How To Fix UDM_POWL008 - You do not have authorization to display all customer details

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_POWL -

• Message number: 008

• Message text: You do not have authorization to display all customer details

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_POWL008 - You do not have authorization to display all customer details ?

  The SAP error message UDM_POWL008, which states "You do not have authorization to display all customer details," typically indicates that the user does not have the necessary authorizations to access certain customer data within the SAP system. This can occur in various SAP modules, particularly in the context of customer management or sales.
  Cause:
  
  Authorization Issues: The user lacks the required authorization objects or roles that grant access to customer details.
  Role Configuration: The roles assigned to the user may not include the necessary permissions to view all customer data.
  Data Restrictions: There may be restrictions based on organizational units, customer groups, or other criteria that limit access to certain customer details.
  
  Solution:
  
  
  Check User Roles:
  
  Go to transaction code SU01 (User Maintenance) and enter the user ID.
  Check the roles assigned to the user and ensure that they include the necessary authorizations for customer data access.
  
  
  
  Review Authorization Objects:
  
  Identify the relevant authorization objects (e.g., F_BKPF_BES, F_KNA1_AKT, etc.) that control access to customer data.
  Use transaction code SU53 immediately after encountering the error to see which authorization checks failed.
  
  
  
  Modify Roles:
  
  If the user lacks the necessary authorizations, work with your SAP security team to modify the roles or create a new role that includes the required authorizations.
  Ensure that the role is properly assigned to the user.
  
  
  
  Testing:
  
  After making changes, have the user log out and log back in to see if the issue is resolved.
  Test the access to customer details to confirm that the user can now view the required information.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or your organization's internal guidelines for managing user authorizations and roles.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SU01 (User Maintenance)
  PFCG (Role Maintenance)
  SU53 (Authorization Check)
  
  
  
  Authorization Concepts: Understanding how authorizations work in SAP is crucial. Familiarize yourself with the concepts of authorization objects, roles, and profiles.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to authorization errors.
  
  
  Security Team: Collaborate with your SAP security or Basis team for assistance in troubleshooting and resolving authorization issues.
  
  
  By following these steps, you should be able to identify and resolve the authorization issue causing the UDM_POWL008 error message.