How To Fix UDM_MSG301 - Error during creation of promise to pay

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_MSG - FSCM-DM: Messages

• Message number: 301

• Message text: Error during creation of promise to pay

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_MSG301 - Error during creation of promise to pay ?

  The SAP error message UDM_MSG301, which indicates "Error during creation of promise to pay," typically occurs in the context of the SAP Collections Management or Credit Management modules. This error can arise due to various reasons related to the configuration or data integrity within the system.
  Possible Causes:
  
  Data Issues: There may be missing or incorrect data in the customer master record, such as payment terms, credit limits, or account status.
  Configuration Issues: The system configuration for promise-to-pay functionality may not be set up correctly. This includes settings related to payment plans or promise-to-pay rules.
  Authorization Issues: The user may not have the necessary authorizations to create a promise to pay.
  Business Rules: The promise to pay may violate certain business rules defined in the system, such as exceeding the allowed credit limit or not meeting specific criteria.
  Technical Issues: There could be underlying technical issues, such as problems with the database or application server.
  
  Solutions:
  
  Check Customer Data: Verify that the customer master data is complete and accurate. Ensure that all required fields are filled out correctly.
  Review Configuration: Check the configuration settings for promise-to-pay functionality in the SAP system. Ensure that all necessary parameters are set up correctly.
  Authorization Check: Ensure that the user attempting to create the promise to pay has the necessary authorizations. This can be checked with the help of a system administrator.
  Review Business Rules: Check if the promise to pay being created adheres to the business rules defined in the system. If it does not, adjust the promise to pay accordingly.
  Consult Logs: Look at the application logs or system logs for more detailed error messages that can provide additional context on the issue.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FD32 (Change Customer Credit Management) or FBL5N (Customer Line Item Display) to check customer details.
  Documentation: Review SAP documentation related to Collections Management and Credit Management for best practices and configuration guidelines.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the UDM_MSG301 error effectively.