How To Fix UDM_MSG219 - &1 not available in the premium customer list

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_MSG - FSCM-DM: Messages

• Message number: 219

• Message text: &1 not available in the premium customer list

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_MSG219 - &1 not available in the premium customer list ?

  The SAP error message UDM_MSG219 indicates that a specific customer (identified by &1) is not available in the premium customer list. This error typically arises in the context of SAP's Customer Relationship Management (CRM) or Sales and Distribution (SD) modules, particularly when dealing with pricing, discounts, or special conditions that are applicable only to premium customers.
  Cause:
  
  Customer Status: The customer may not be classified as a premium customer in the system. This could be due to incorrect customer master data or missing assignments in the premium customer list.
  Configuration Issues: There may be configuration settings in the pricing procedure that restrict certain conditions to premium customers only.
  Data Maintenance: The premium customer list may not have been updated to include the customer in question, or the customer may have been removed from the list.
  Authorization Issues: The user may not have the necessary authorizations to view or access the premium customer list.
  
  Solution:
  
  Check Customer Master Data: Verify the customer master data to ensure that the customer is correctly classified as a premium customer. This can be done by checking the customer’s status in the relevant SAP transaction (e.g., XD03 for display).
  Update Premium Customer List: If the customer should be a premium customer, update the premium customer list to include this customer. This may involve adding the customer to the relevant group or list in the system.
  Review Pricing Procedure: Check the pricing procedure configuration to ensure that the conditions are set up correctly and that they are applicable to the intended customers.
  Consult with SAP Support: If the issue persists, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues or patches related to this error message.
  Authorization Check: Ensure that the user has the necessary authorizations to access the premium customer list and related transactions.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD03 (Display Customer), VK11 (Create Condition), and VK12 (Change Condition) to manage customer and pricing data.
  SAP Notes: Search for SAP Notes related to UDM_MSG219 for any specific fixes or updates provided by SAP.
  Documentation: Review SAP documentation on customer classification and pricing procedures to understand how premium customers are defined and managed within your organization.
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary solutions to resolve it.