How To Fix UDM_MSG192 - Assignment of a contact person to dispute case &1 is not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_MSG - FSCM-DM: Messages

• Message number: 192

• Message text: Assignment of a contact person to dispute case &1 is not possible

What causes this issue?

Dispute case &v1& does not have a customer assigned. Consequently, you
cannot assign a contact person with reference to the FI master data
(contact person key).

System Response

The system terminates processing and issues an error message.

How to fix this error?

If, despite this, you still want to assign a contact person, do not
enter the contact person key, but the contact person data (name, e-mail,
telephone and fax number).

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_MSG192 - Assignment of a contact person to dispute case &1 is not possible ?

  The SAP error message UDM_MSG192 indicates that there is an issue with assigning a contact person to a dispute case. This error typically arises in the context of SAP's Dispute Management module, which is used to manage disputes related to accounts receivable.
  Cause:
  The error message "Assignment of a contact person to dispute case &1 is not possible" can be caused by several factors, including:
  
  Invalid Contact Person: The contact person you are trying to assign may not be valid or may not exist in the system.
  Status of the Dispute Case: The dispute case may be in a status that does not allow for changes to be made, including the assignment of a contact person.
  Authorization Issues: The user may not have the necessary authorizations to assign a contact person to the dispute case.
  Configuration Issues: There may be configuration settings in the SAP system that restrict the assignment of contact persons under certain conditions.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Contact Person: Verify that the contact person you are trying to assign exists in the system and is valid. You can do this by checking the master data for the contact person.
  
  
  Review Dispute Case Status: Check the status of the dispute case. If the case is closed or in a status that does not allow changes, you may need to change the status before making the assignment.
  
  
  Authorization Check: Ensure that you have the necessary authorizations to assign a contact person. If you do not have the required permissions, contact your system administrator to grant you the necessary access.
  
  
  Configuration Review: If the issue persists, review the configuration settings related to dispute management in your SAP system. You may need to consult with your SAP functional consultant or system administrator to ensure that the settings allow for the assignment of contact persons.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for additional guidance on the specific error message and its implications.
  
  
  Debugging: If you have access to technical resources, you may want to debug the process to identify any underlying issues that are causing the error.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP Dispute Management, such as FDM_DISPUTE for managing disputes.
  SAP Notes: Check for any SAP Notes related to UDM_MSG192 for known issues and patches that may address the problem.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to successfully assign a contact person to the dispute case.