How To Fix UDM_MSG097 - You must specify case ID or case GUID

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_MSG - FSCM-DM: Messages

• Message number: 097

• Message text: You must specify case ID or case GUID

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_MSG097 - You must specify case ID or case GUID ?

  The SAP error message UDM_MSG097, which states "You must specify case ID or case GUID," typically occurs in the context of SAP's case management or dispute management functionalities. This error indicates that a required identifier for a case is missing when trying to perform an operation that requires it.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Input: The user did not provide a case ID or case GUID when attempting to execute a transaction or function that requires it.
  Incorrect Configuration: The system may not be configured correctly to handle case IDs or GUIDs.
  User Error: The user may have overlooked entering the necessary information in the relevant fields.
  
  Solution:
  To resolve the UDM_MSG097 error, you can take the following steps:
  
  
  Check Input Fields: Ensure that you have entered a valid case ID or case GUID in the appropriate field. If you are unsure of the correct ID, you may need to look it up in the system.
  
  
  Review Transaction Steps: Go through the steps of the transaction you are trying to execute to ensure that you are not missing any required fields.
  
  
  Consult Documentation: Refer to the SAP documentation or user manuals related to the specific module you are working with to understand the requirements for case IDs and GUIDs.
  
  
  System Configuration: If you suspect that the issue may be related to system configuration, consult with your SAP Basis or technical team to ensure that the system is set up correctly to handle case management.
  
  
  User Training: If this error is common among users, consider providing additional training or resources to help them understand how to properly enter case IDs and GUIDs.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  
  Related Information:
  
  Case Management in SAP: Understanding how case management works in your specific SAP environment can help prevent this error. Familiarize yourself with the relevant modules and their functionalities.
  SAP Notes: Check for any SAP Notes related to UDM_MSG097 for additional insights or patches that may address the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to resolve the UDM_MSG097 error and continue with your work in SAP.