How To Fix UDM_MSG095 - Inconsistent input data: case GUID &1 does not match case ID &2

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_MSG - FSCM-DM: Messages

• Message number: 095

• Message text: Inconsistent input data: case GUID &1 does not match case ID &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_MSG095 - Inconsistent input data: case GUID &1 does not match case ID &2 ?

  The SAP error message UDM_MSG095 indicates that there is an inconsistency between the case GUID and the case ID in the input data. This typically occurs in the context of SAP's case management or claims management modules, where each case is uniquely identified by a GUID (Globally Unique Identifier) and a case ID.
  Cause:
  The error arises when the system detects that the GUID provided in the input does not correspond to the case ID that is also provided. This can happen due to several reasons:
  
  Data Entry Error: The user may have entered the wrong GUID or case ID.
  Data Synchronization Issues: If the data is being pulled from different systems or databases, there may be a mismatch due to synchronization issues.
  Corrupted Data: The data in the database may be corrupted or incorrectly linked.
  Incorrect Mapping: If there are custom developments or integrations, the mapping between GUIDs and case IDs may not be set up correctly.
  
  Solution:
  To resolve the UDM_MSG095 error, you can take the following steps:
  
  Verify Input Data: Check the input data for the case GUID and case ID. Ensure that they are correct and correspond to the same case.
  Check Database: If you have access to the database, verify that the GUID and case ID are correctly linked in the relevant tables.
  Review Custom Code: If there are any custom developments or enhancements, review the code to ensure that the mapping between GUIDs and case IDs is correct.
  Data Synchronization: If the data is coming from an external system, ensure that the data is synchronized properly and that there are no discrepancies.
  Consult Documentation: Refer to SAP documentation or notes related to case management for any specific guidelines or known issues.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it appears to be a bug or a deeper system issue.
  
  Related Information:
  
  Transaction Codes: Depending on your SAP version, you may use transaction codes like UDM_CASE or UDM_CLAIM to view and manage cases.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Forums: SAP Community and other user forums can be helpful for finding similar issues faced by other users and their solutions.
  
  By following these steps, you should be able to identify and resolve the inconsistency causing the UDM_MSG095 error.