How To Fix UDM_MSG014 - Open items can only be assigned to an empty record

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_MSG - FSCM-DM: Messages

• Message number: 014

• Message text: Open items can only be assigned to an empty record

What causes this issue?

The dispute case record contains disputed items or contained disputed
items at an earlier time.
However, you can only include new items in a record that has never
contained any disputed items.

System Response

The system does not add the item.

How to fix this error?

Create a new dispute case that you assign the disputed items to.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_MSG014 - Open items can only be assigned to an empty record ?

  The SAP error message UDM_MSG014 ("Open items can only be assigned to an empty record") typically occurs in the context of the SAP Collections Management or Dispute Management modules. This error indicates that you are trying to assign open items (like invoices or payments) to a record that already contains data, which is not allowed.
  Cause:
  
  Non-empty Record: The record you are trying to assign open items to already has existing data or entries. In SAP, open items can only be assigned to records that are completely empty.
  Incorrect Process Flow: The process you are following may not align with the expected workflow in SAP, leading to attempts to assign items to a non-empty record.
  Data Integrity Issues: There may be issues with the data integrity or configuration that prevent the assignment of open items.
  
  Solution:
  
  Check the Record: Verify the record you are trying to assign the open items to. Ensure that it is indeed empty. If it contains data, you may need to clear or delete that data before proceeding.
  Create a New Record: If the current record cannot be emptied or is not meant to be empty, consider creating a new record specifically for the open items you want to assign.
  Review Process Steps: Ensure that you are following the correct process for assigning open items. Consult the relevant SAP documentation or your organization's procedures to confirm the correct workflow.
  Consult with SAP Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  Related Information:
  
  SAP Documentation: Review the official SAP documentation for Collections Management or Dispute Management for detailed guidance on handling open items and records.
  Transaction Codes: Familiarize yourself with relevant transaction codes (like FBL1N, FBL5N, etc.) that may be involved in managing open items.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  
  By following these steps, you should be able to address the UDM_MSG014 error effectively.