How To Fix UDM_CUST035 - &1 is default group in collection segment &2

SAP Error Message - Details

• Message type: E = Error

• Message class: UDM_CUST - Messages for Collections Management Customizing

• Message number: 035

• Message text: &1 is default group in collection segment &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UDM_CUST035 - &1 is default group in collection segment &2 ?

  The SAP error message UDM_CUST035 typically indicates an issue related to the configuration of the default group in the collection segment. This error is often encountered in the context of SAP Collections Management or SAP Credit Management, where specific settings for customer groups and collection segments are crucial for proper functionality.
  Cause:
  The error message UDM_CUST035 usually arises due to one of the following reasons:
  
  Missing Configuration: The default group for the specified collection segment is not configured correctly in the system.
  Incorrect Assignment: The customer or collection segment may not be assigned to the correct default group.
  Data Inconsistency: There may be inconsistencies in the master data or configuration settings that lead to this error.
  
  Solution:
  To resolve the UDM_CUST035 error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to the configuration settings for Collections Management or Credit Management in SAP.
  Verify that the default group for the specified collection segment is correctly defined.
  Ensure that the group is active and properly assigned to the relevant collection segment.
  
  
  
  Review Master Data:
  
  Check the master data for the customer involved in the error. Ensure that the customer is assigned to the correct collection segment and default group.
  If necessary, update the customer master data to reflect the correct assignments.
  
  
  
  Transaction Codes:
  
  Use transaction codes like OBD2 (for defining the default groups) or FD32 (to check customer credit management data) to review and adjust the settings.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files for detailed guidance on configuring collection segments and default groups.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or patches related to this error.
  Transaction Codes: Familiarize yourself with transaction codes related to Collections Management, such as FQEVENT, FQEVENTS, and FQEVENTS1, which may help in troubleshooting.
  User Roles: Ensure that you have the necessary authorizations to make changes to the configuration and master data.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.