How To Fix UCUM014 - Unable to determine task status

SAP Error Message - Details

• Message type: E = Error

• Message class: UCUM - Messages for Monitor

• Message number: 014

• Message text: Unable to determine task status

similar to UCUM 013

What causes this issue?

No entry was found with period status information for the selected
organizational unit, task, and the current parameter settings. This is
why the period status does not correspond to the initial period status
(default).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UCUM014 - Unable to determine task status ?

  The SAP error message UCUM014, which states "Unable to determine task status," typically occurs in the context of the SAP system when there is an issue with the status of a task in a background job or process. This error can arise due to various reasons, including:
  Causes:
  
  Job Status Issues: The job or task may not have been properly initialized or may have encountered an error during execution.
  Database Locking: There may be database locks that prevent the system from accessing the task status.
  Configuration Issues: Incorrect configuration settings in the job scheduling or task management can lead to this error.
  System Performance: High system load or performance issues can cause delays in task status updates.
  Authorization Issues: The user may not have the necessary authorizations to view or manage the task status.
  
  Solutions:
  
  Check Job Status: Use transaction codes like SM37 to check the status of the job. Look for any jobs that are in error status and analyze their logs for more details.
  Release Locks: If there are database locks, you may need to release them. Use transaction SM12 to check for and delete any unnecessary locks.
  Review Configuration: Ensure that the job scheduling and task management configurations are correct. Check for any recent changes that might have affected the system.
  System Performance: Monitor system performance and resource usage. If the system is under heavy load, consider optimizing performance or scheduling jobs during off-peak hours.
  Check Authorizations: Verify that the user encountering the error has the necessary authorizations to access and manage the task status.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error. SAP frequently releases notes that address known issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SM12 (Lock Entries), and SM21 (System Log) for troubleshooting.
  Logs and Traces: Review system logs and traces for any additional error messages or warnings that could provide more context about the issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance, providing them with detailed information about the error and the context in which it occurred.