How To Fix UCT9304 - Workflow was successfully rejected

SAP Error Message - Details

• Message type: E = Error

• Message class: UCT9 - Workflow Connection

• Message number: 304

• Message text: Workflow was successfully rejected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UCT9304 - Workflow was successfully rejected ?

  The SAP error message UCT9304, which states "Workflow was successfully rejected," typically occurs in the context of SAP Business Workflow. This message indicates that a workflow instance has been rejected, meaning that the workflow process has been terminated or canceled by a user or system action.
  Cause:
  
  User Action: A user may have explicitly rejected the workflow task, which is a common reason for this message.
  System Configuration: The workflow may have been configured to allow rejection under certain conditions, leading to this message being triggered.
  Workflow Logic: There may be specific conditions or logic within the workflow that leads to its rejection based on the input or status of the workflow instance.
  
  Solution:
  
  Review Workflow Instance: Check the workflow instance to understand why it was rejected. Look for any comments or notes from the user who rejected it.
  Reinitiate Workflow: If the rejection was not intended, you may need to restart the workflow. This can often be done through the SAP GUI or the workflow management tools.
  Check Workflow Configuration: Review the workflow configuration to ensure that it aligns with business processes and that users are aware of how to handle workflow tasks.
  User Training: If users are frequently rejecting workflows unintentionally, consider providing additional training on how to manage workflow tasks effectively.
  Debugging: If the rejection seems to be occurring due to a system error or unexpected behavior, you may need to debug the workflow or consult with your SAP technical team to investigate further.
  
  Related Information:
  
  Workflow Monitoring: Use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Overview) to monitor and analyze workflow instances.
  Workflow Customization: If you are a developer or administrator, you may want to look into the workflow definition in transaction SWDD (Workflow Builder) to understand the flow and conditions that lead to rejection.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide guidance on handling workflow rejections.
  
  If the issue persists or if you need more specific assistance, consider reaching out to your SAP support team or consulting the SAP Community for further insights.