How To Fix UCT9016 - Unable to finish step &2 of workflow variant &1

SAP Error Message - Details

• Message type: E = Error

• Message class: UCT9 - Workflow Connection

• Message number: 016

• Message text: Unable to finish step &2 of workflow variant &1

What causes this issue?

The system was unable to complete the workflow variant step &V2& of
workflow variant &V1&.
The likely cause is a faulty implementation of BAdI <LS>Workflow for
Manual Postings </>. This error occurs in the following cases:
The method <AB>GET_STEP_AGENT</> in the BAdI returns approval agents,
all of which have already approved or discarded the workflow.
The method <AB>CHECK_IF_STEP_FINISHED</> in the BAdI returns the value
<AB>ABAP_FALSE</>.

System Response

The document is set to the status <LS>With Errors</>.

How to fix this error?

Examine your BAdI implementation. Afterwards, the person who submitted
the document can either resume the approval process for the document or
can discard the document.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UCT9016 - Unable to finish step &2 of workflow variant &1 ?

  The SAP error message UCT9016, "Unable to finish step &2 of workflow variant &1," typically indicates that there is an issue with a specific step in a workflow process. This error can arise from various causes, and understanding the context of the workflow and the specific step that is failing is crucial for troubleshooting.
  Possible Causes:
  
  Configuration Issues: The workflow variant may not be properly configured, leading to issues in executing specific steps.
  Missing Data: Required data for the workflow step may be missing or incomplete, preventing the workflow from proceeding.
  Authorization Problems: The user executing the workflow may not have the necessary authorizations to complete the step.
  Technical Errors: There may be underlying technical issues, such as problems with the workflow engine or related components.
  Business Logic Errors: The logic defined in the workflow step may not be valid or may not handle certain conditions correctly.
  
  Solutions:
  
  Check Workflow Configuration: Review the configuration of the workflow variant and ensure that all steps are correctly defined and linked.
  Validate Data: Ensure that all required data for the workflow step is present and correctly formatted. Check for any missing or incorrect entries.
  Review Authorizations: Verify that the user has the necessary authorizations to execute the workflow step. This may involve checking roles and permissions in the SAP system.
  Analyze Workflow Logs: Use transaction codes like SWI1 (Workflow Overview) or SWI2_DURA (Display Workflow) to analyze the workflow logs and identify the specific error causing the failure.
  Debugging: If you have access to development tools, consider debugging the workflow to identify where the error occurs and why.
  Consult Documentation: Review SAP documentation or notes related to the specific workflow variant and step to see if there are known issues or additional configuration steps required.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1, SWI2, SWI6, and SWU3 for workflow monitoring and configuration.
  SAP Notes: Check SAP Notes for any known issues or patches related to the specific workflow variant or error message.
  Community Forums: Engage with SAP community forums or support channels for additional insights and solutions from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance, providing them with detailed information about the error and the context in which it occurs.