How To Fix UCT9007 - Workflow work item data cannot be read

SAP Error Message - Details

• Message type: E = Error

• Message class: UCT9 - Workflow Connection

• Message number: 007

• Message text: Workflow work item data cannot be read

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UCT9007 - Workflow work item data cannot be read ?

  The SAP error message UCT9007, which states "Workflow work item data cannot be read," typically occurs when there is an issue with accessing the workflow work item data in the SAP system. This can happen for various reasons, including:
  Causes:
  
  Missing or Incomplete Data: The work item may not have the necessary data or may be incomplete, preventing it from being processed correctly.
  Authorization Issues: The user may not have the required authorizations to access the work item data.
  Database Issues: There may be issues with the database that prevent the retrieval of the work item data.
  Workflow Definition Issues: The workflow definition may be incorrect or not properly activated, leading to issues in fetching the work item data.
  System Configuration: There may be configuration issues in the workflow settings or related components.
  
  Solutions:
  
  Check Work Item Data: Verify that the work item exists and that all necessary data is present. You can do this by checking the workflow log or using transaction codes like SWI1 (Work Item Selection) to view the work items.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the workflow and its data. You may need to consult with your SAP security team to verify and adjust authorizations.
  Database Check: If there are database issues, you may need to run database consistency checks or consult with your database administrator to resolve any underlying problems.
  Workflow Definition: Check the workflow definition in transaction SWDD (Workflow Builder) to ensure it is correctly defined and activated. If there are errors in the workflow, they need to be corrected.
  System Logs: Review system logs (transaction SLG1) for any related error messages that could provide more context on the issue.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches or updates that could resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection), SWI2_FREQ (Work Item Selection - Frequency), and SWDD (Workflow Builder).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to workflows and error handling for additional insights and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be necessary to escalate the problem to SAP support for further assistance.