How To Fix UCF6311 - No recipients available, no search for senders

SAP Error Message - Details

• Message type: E = Error

• Message class: UCF6 - Messages for Consolidation of Investments

• Message number: 311

• Message text: No recipients available, no search for senders

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UCF6311 - No recipients available, no search for senders ?

  The SAP error message UCF6311, which states "No recipients available, no search for senders," typically occurs in the context of SAP's communication framework, particularly when trying to send messages or notifications through the system. This error indicates that the system could not find any valid recipients for the message being sent.
  Causes:
  
  
  Missing Recipient Data: The most common cause is that there are no valid recipients defined for the message type you are trying to send. This could be due to missing or incorrect configuration in the recipient determination process.
  
  
  Inactive or Incorrectly Configured Communication Methods: If the communication method (like email, fax, etc.) is not set up correctly or is inactive, the system will not be able to find recipients.
  
  
  User Settings: The users who are supposed to receive the messages may not have the necessary settings or authorizations configured in their user profiles.
  
  
  Filters in Recipient Determination: There may be filters applied in the recipient determination process that exclude all potential recipients.
  
  
  Technical Issues: There could be underlying technical issues, such as problems with the communication infrastructure or network issues.
  
  
  Solutions:
  
  
  Check Recipient Configuration: Verify that the recipients are correctly configured in the system. This includes checking the recipient determination settings and ensuring that the relevant users are set up to receive messages.
  
  
  Review Communication Methods: Ensure that the communication methods (like email addresses) are correctly configured and active. Check if the users have valid email addresses or other communication details.
  
  
  User Profile Settings: Review the user profiles of the intended recipients to ensure they have the necessary authorizations and settings to receive messages.
  
  
  Test Recipient Determination: Use transaction codes like SWI1 (for workflow) or SOST (for sending messages) to test the recipient determination process and see if any recipients are being found.
  
  
  Check for Filters: If there are any filters applied in the recipient determination process, review and adjust them to ensure that they are not excluding all potential recipients.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide additional troubleshooting steps.
  
  
  Debugging: If the issue persists, consider debugging the process to identify where the recipient determination is failing.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1, SOST, and SCOT (for communication settings).
  SAP Documentation: Review SAP documentation related to the communication framework and recipient determination for more detailed guidance.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the cause of the UCF6311 error and implement a solution to resolve it.