How To Fix UC137 - Receive new packet of sender records

SAP Error Message - Details

• Message type: E = Error

• Message class: UC - FI/CO Data transfer: errors during transfer

• Message number: 137

• Message text: Receive new packet of sender records

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UC137 - Receive new packet of sender records ?

  The SAP error message UC137, which states "Receive new packet of sender records," typically occurs in the context of SAP's background processing or when dealing with the SAP spool system. This error can arise due to various reasons, including issues with the communication between the application server and the database, problems with the spool request, or issues with the job scheduling.
  Causes:
  
  Network Issues: Problems in the network can lead to communication failures between the application server and the database.
  Database Locking: If the database is locked or if there are issues with database connections, it can prevent the proper processing of requests.
  Spool Request Issues: If there are issues with the spool request, such as it being too large or corrupted, it can lead to this error.
  Job Scheduling Problems: If there are issues with the job scheduling or if the job is not properly configured, it can lead to this error.
  Resource Limitations: Insufficient resources (memory, CPU) on the application server can also cause this error.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues between the application server and the database. You can use tools like ping or traceroute to diagnose network problems.
  Review Spool Requests: Check the spool requests for any inconsistencies or errors. You can do this by going to transaction SP01 and reviewing the spool requests.
  Database Monitoring: Monitor the database for any locking issues or performance problems. Use transaction DB02 to check for locks and performance metrics.
  Job Configuration: Review the job configuration in transaction SM37 to ensure that the jobs are set up correctly and are not encountering issues.
  Resource Allocation: Check the resource allocation on the application server. Ensure that there is enough memory and CPU available for processing.
  Restart Services: Sometimes, simply restarting the affected services or the application server can resolve transient issues.
  
  Related Information:
  
  Transaction Codes: 
  
  SP01: To view spool requests.
  SM37: To monitor background jobs.
  DB02: To monitor database performance and locks.
  
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error. You can search for relevant notes in the SAP Support Portal.
  Logs: Review the system logs (transaction SM21) for any additional error messages or warnings that could provide more context about the issue.
  
  If the problem persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.