How To Fix UC037 - The external log number cannot be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: UC - FI/CO Data transfer: errors during transfer

• Message number: 037

• Message text: The external log number cannot be determined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UC037 - The external log number cannot be determined ?

  The SAP error message UC037, which states "The external log number cannot be determined," typically occurs in the context of background processing or job scheduling in SAP. This error can arise when the system is unable to retrieve or identify the external log number associated with a specific job or process.
  Causes:
  
  Job Not Found: The job or process that is being referenced may not exist or may have been deleted.
  Incorrect Job Parameters: There may be incorrect parameters or settings in the job definition that prevent the system from identifying the log.
  Authorization Issues: The user may not have the necessary authorizations to access the job logs.
  System Issues: There could be underlying system issues, such as database inconsistencies or problems with the job scheduling framework.
  
  Solutions:
  
  Check Job Status: Verify the status of the job in transaction code SM37 (Job Monitoring). Ensure that the job exists and is in a valid state.
  Review Job Definition: Check the job definition for any incorrect parameters or settings. Make sure that the job is correctly configured.
  Authorization Check: Ensure that the user has the necessary authorizations to view job logs. This may involve checking roles and permissions in the user profile.
  Recreate the Job: If the job is missing or corrupted, consider recreating it with the correct parameters.
  System Logs: Check system logs (transaction SM21) for any related errors or warnings that might provide additional context for the issue.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates that resolve known issues.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SM21 (System Log), and SLG1 (Application Log) for troubleshooting.
  Documentation: Review SAP documentation related to background processing and job scheduling for best practices and configuration guidelines.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the UC037 error in your SAP environment.