How To Fix UBC_BAS897 - Error during transfer of cost events to billing system

SAP Error Message - Details

• Message type: E = Error

• Message class: UBC_BAS - FSCM Biller Consolidator - Basis Functions

• Message number: 897

• Message text: Error during transfer of cost events to billing system

What causes this issue?

A serious error has occurred during transfer of cost events to the
billing system (Business Add-In: UBC_CE_TRANSFER).

System Response

Further processing is terminated. This does not affect cost events that
have already been successfully transferred to the billing system.

How to fix this error?

Check the implementation of the BAdI. If you use the standard SAP
implementation (UBC_CE_TRANSFER_SB), inform SAP.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UBC_BAS897 - Error during transfer of cost events to billing system ?

  The SAP error message UBC_BAS897, which indicates "Error during transfer of cost events to billing system," typically arises in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error can occur during the process of transferring cost events from the charging system to the billing system, and it can be caused by various factors.
  Causes of UBC_BAS897 Error
  
  
  Configuration Issues: Incorrect configuration settings in the billing system or the charging system can lead to this error. This includes issues with the integration settings between the two systems.
  
  
  Data Inconsistencies: If there are inconsistencies or missing data in the cost events being transferred, the billing system may reject the transfer. This can include missing mandatory fields or incorrect data formats.
  
  
  Authorization Problems: The user or process attempting to perform the transfer may not have the necessary authorizations to execute the operation.
  
  
  System Performance Issues: If the system is experiencing performance issues, such as high load or resource constraints, it may fail to process the transfer correctly.
  
  
  Technical Errors: There may be underlying technical issues, such as network problems, database errors, or issues with the middleware used for integration.
  
  
  Solutions to UBC_BAS897 Error
  
  
  Check Configuration: Review the configuration settings in both the billing and charging systems to ensure they are correctly set up for integration. Pay special attention to the mapping of fields and integration parameters.
  
  
  Validate Data: Ensure that the cost events being transferred contain all required data and that the data is in the correct format. You may need to run validation checks on the data before the transfer.
  
  
  Review Authorizations: Check the user roles and authorizations to ensure that the user or process has the necessary permissions to perform the transfer.
  
  
  Monitor System Performance: Check the system performance and resource utilization. If the system is under heavy load, consider scheduling the transfer during off-peak hours or optimizing system resources.
  
  
  Check Logs: Review the application logs and error logs for more detailed information about the error. This can provide insights into what specifically went wrong during the transfer.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to the UBC_BAS897 error for any specific recommendations or patches that may address the issue.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. They can provide more in-depth analysis and troubleshooting based on your specific system configuration.
  
  
  Related Information
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues related to this error.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as these may contain fixes for known issues.
  
  By following these steps, you should be able to diagnose and resolve the UBC_BAS897 error effectively.