How To Fix U6101 - Table &1 backlog set &2, agent &3, agent group &4: No entries

SAP Error Message - Details

• Message type: E = Error

• Message class: U6 - Message Class for BRE

• Message number: 101

• Message text: Table &1 backlog set &2, agent &3, agent group &4: No entries

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message U6101 - Table &1 backlog set &2, agent &3, agent group &4: No entries ?

  The SAP error message U6101 indicates that there is a backlog issue related to a specific table, backlog set, agent, and agent group. This error typically arises in the context of SAP's background processing or workflow management, where the system is unable to find any entries for the specified parameters.
  Cause:
  
  
  No Data Available: The most common cause of this error is that there are no entries in the specified backlog set for the given agent and agent group. This could happen if:
  
  The backlog set has not been populated with data.
  The data has been processed or deleted.
  The selection criteria used to retrieve the backlog entries do not match any existing records.
  
  
  
  Configuration Issues: There may be configuration issues in the system that prevent the backlog from being populated correctly.
  
  
  Authorization Issues: The user or agent may not have the necessary authorizations to view the backlog entries.
  
  
  Solution:
  
  
  Check Backlog Set: Verify that the backlog set specified in the error message actually contains entries. You can do this by:
  
  Navigating to the relevant transaction or report that displays backlog entries.
  Checking if the backlog set is correctly configured and populated.
  
  
  
  Review Selection Criteria: Ensure that the selection criteria used to retrieve the backlog entries are correct. Adjust the criteria if necessary to match existing records.
  
  
  Configuration Review: If the backlog set is not populated, review the configuration settings related to the backlog processing. Ensure that all necessary settings are correctly defined.
  
  
  Authorization Check: Confirm that the user or agent has the appropriate authorizations to access the backlog entries. You may need to consult with your SAP security team to verify and adjust authorizations.
  
  
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to the specific backlog processing you are working with for any known issues or additional troubleshooting steps.
  
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may want to look into specific transaction codes related to background processing or workflow management, such as SM37 (Job Monitoring) or SWI1 (Work Item Selection).
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support for further assistance.