How To Fix U6101 - Table &1 backlog set &2, agent &3, agent group &4: No entries

U6101 - Overview

• Message type: E = Error

• Message class: U6 - Message Class for BRE

• Message number: 101

• Message text: Table &1 backlog set &2, agent &3, agent group &4: No entries

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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U6101 - Details

• The SAP error message U6101 indicates that there is a backlog issue related to a specific table, backlog set, agent, and agent group. This error typically arises in the context of SAP's background processing or workflow management, where the system is unable to find any entries for the specified parameters.
  
  Cause:
  
  
  No Data Available: The most common cause of this error is that there are no entries in the specified backlog set for the given agent and agent group. This could happen if:
  
  The backlog set has not been populated with data.
  The data has been processed or deleted.
  The selection criteria used to retrieve the backlog entries do not match any existing records.
  
  
  
  
  Configuration Issues: There may be configuration issues in the system that prevent the backlog from being populated correctly.
  
  
  Authorization Issues: The user or agent may not have the necessary authorizations to view the backlog entries.
  
  
  
  Solution:
  
  
  Check Backlog Set: Verify that the backlog set specified