How To Fix U6039 - User &2 is not in the agent's table

U6039 - Overview

• Message type: E = Error

• Message class: U6 - Message Class for BRE

• Message number: 039

• Message text: User &2 is not in the agent's table

What causes this issue?

You want to display the worklist allocated to agent &V1&. You need the
appropriate authorization to do this. Authorization is issued in the
agent table ISU_WAR_ROOM. User &V2& is not entered in this table.

System Response

The agent's worklist is not displayed.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Enter user &V2& in the table: ISU_WAR_ROOM. Give him or her the
authorization required for displaying other agents' worklists.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message U6039 - User &2 is not in the agent's table ?

  The SAP error message U6039, which states "User &2 is not in the agent's table," typically occurs in the context of workflow processing. This error indicates that the user specified (represented by &2) is not found in the agent's table, which is a table that contains valid agents for workflow tasks.
  
  Cause:
  
  User Not Assigned: The user may not be assigned as an agent for the specific workflow task.
  User Deactivation: The user might be inactive or not properly set up in the system.
  Missing Entries: There may be missing entries in the agent's table for the specific workflow or task.
  Authorization Issues: The user may not have the necessary authorizations to be recognized as an agent for the workflow.
  
  
  Solution:
  
  
  Check User Assignment:
  
  Verify that the user is correctly assigned to the workflow task. You can do this by checking the workflow configuration in transaction code SWI1 or SWI2_FREQ.
  Ensure that the user is included in the agent's