How To Fix U6027 - ISU_EXCEPTIONAL_REPAIR not permitted for mess.ID/mess. no. &1 &2

SAP Error Message - Details

• Message type: E = Error

• Message class: U6 - Message Class for BRE

• Message number: 027

• Message text: ISU_EXCEPTIONAL_REPAIR not permitted for mess.ID/mess. no. &1 &2

What causes this issue?

Function module ISU_EXCEPTIONAL_REPAIR is used here to repair error
extracts for message &V1& &V2& (installation &V3&).
However, so far, function module ISU_EXCEPTIONAL_REPAIR has not been
designed for processing error &V1& &V2&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check in the table ISU_SOLMODULES if function module
ISU_EXCEPTIONAL_REPAIR can be used for errors &V1& &V2&.
This only makes sense if it is a dummy repair.
You have two options:
Enter another repair function module in the table ISU_SOLMODULES
Add errors &V1& &V2& to ISU_EXCEPTIONAL_REPAIR. In this case, contact
SAP

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message U6027 - ISU_EXCEPTIONAL_REPAIR not permitted for mess.ID/mess. no. &1 &2 ?

  The SAP error message U6027 with the description "ISU_EXCEPTIONAL_REPAIR not permitted for mess.ID/mess. no. &1 &2" typically occurs in the context of the SAP IS-U (Utilities) module, particularly when dealing with exceptional repairs or maintenance activities related to utility billing or meter management.
  Cause:
  This error generally indicates that there is an attempt to perform an exceptional repair operation that is not allowed for the specified message ID and message number. The reasons for this could include:
  
  Authorization Issues: The user may not have the necessary permissions to perform the exceptional repair.
  Configuration Settings: The system may be configured in such a way that exceptional repairs are restricted for certain message types or statuses.
  Business Logic Restrictions: There may be business rules in place that prevent certain actions from being taken based on the current state of the data or the type of message being processed.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check User Authorizations: Ensure that the user has the necessary authorizations to perform the exceptional repair. This may involve checking roles and permissions in the SAP system.
  
  
  Review Configuration Settings: Look into the configuration settings for the IS-U module to see if there are any restrictions on exceptional repairs for the specific message ID and number. This may involve consulting with your SAP Basis or IS-U configuration team.
  
  
  Consult Documentation: Review the SAP documentation or help files related to the IS-U module to understand the specific conditions under which exceptional repairs are permitted.
  
  
  Check Message Status: Verify the status of the message associated with the error. If the message is in a state that does not allow for exceptional repairs, you may need to change its status or resolve any outstanding issues before proceeding.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance. They may provide insights based on the specific configuration and version of your SAP system.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the IS-U module that may help in troubleshooting, such as EL31 for meter reading or EL22 for managing messages.
  SAP Notes: Search for SAP Notes related to error U6027 in the SAP Support Portal, as there may be specific patches or updates that address this issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the U6027 error in your SAP IS-U environment.